Managed File Transfer Specialist

Job Overview:

As a Managed File Transfer Specialist you will be responsible for ensuring the secure and efficient transfer of data between internal and external systems. You will be responsible for managing file transfer processes, implementing protocols, monitoring performance, and addressing any issues that arise. This position requires strong technical expertise, excellent problem-solving skills, and a keen eye for detail to maintain the integrity and confidentiality of data during transmission.

Key Responsibilities:

 File Transfer Management:

• Develop scripts to aid in the automation of the file transfers. Our current toolset includes GlobalScape EFT, Complete FTP, MOVEit Automation, MOVEit Transfer, Cerberus FTP, WINSCP and WS-FTP Pro
• Oversee the end-to-end file transfer process, including planning, developing, scheduling, and execution.
• Configure and maintain file transfer protocols and standards to ensure secure and efficient data transmission.
• Collaborate with cross-functional teams to understand file transfer requirements and implement appropriate solutions.

System Monitoring and Performance:

• Monitor file transfer systems and networks for performance, errors, and potential security breaches.
• Troubleshoot and resolve any technical issues related to file transfer processes promptly.
• Optimize file transfer protocols to improve speed, reliability, and overall performance.

Security and Compliance:

• Implement and maintain strong security measures to safeguard data during transfer.
• Ensure compliance with industry standards, data protection regulations, and company policies.
• Conduct regular audits and assessments to identify potential vulnerabilities and areas of improvement.

Documentation and Reporting:

• Maintain comprehensive documentation of file transfer processes, configurations, and changes.
• Generate regular reports on file transfer performance, incidents, and trends for management review.

Continuous Improvement:

• Stay up-to-date with industry trends, emerging technologies, and best practices in managed file transfer.
• Proactively identify opportunities for process optimization and automation to enhance efficiency.

Qualifications and Requirements:

• Experience with development and/or scripting languages.
• Experience in managed file transfer or data integration roles.

Strong knowledge of file transfer protocols such as FTP, SFTP, FTPS, and HTTP/S.

• Familiarity with file encryption, decryption, and secure file transfer practices.
• Hands-on experience with MFT tools and software a plus (e.g., GlobalScape EFT, Complete FTP, MOVEit Automation, MOVEit Transfer, Cerberus FTP and WS-FTP Pro, WINSCP, PuTTy etc.).
• Ability to troubleshoot and resolve technical issues related to file transfer systems.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong communication and collaboration skills to work effectively with cross-functional teams.
• Attention to detail and a commitment to data integrity and security.
• Relevant certifications (e.g., Certified File Transfer Professional - CFTP) will be an advantage.

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