Manager 1 Small & Medium Business Direct Sales - Outside Sales Comcast Business

• Maintains expertise on Company's products/services to effectively manage team sales of Comcast Ethernet Internet Voice and TV services to small-to-medium business customers.
• Ensures competence and continuity of qualified small-to-medium business Account Executives through optimum selection training and development appraisal and motivation techniques.
• Develops plans and coordinates sales promotions and incentives to meet business goals and objectives. Ensures team and individual rep achievement of all sales plus quality goals and standards.
• Monitors employee performance and counsels and advises to ensure compatibility maximum effectiveness and continued growth on a constant basis. Addresses personnel issues/performance issues in accordance with Company policy.
• Prepares analyzes and maintains records of individual and group sales and performance activities relative to business goals and objectives. Ensures accurate forecasts of annual quarterly and monthly revenue and unit numbers through experience with processing and analyzing of data.
• Designs implements and manages overall territory team structure. Coordinates efforts with other internal teams and groups to ensure effectiveness and efficiency. Possesses excellent written and oral communications interpersonal skills and planning and organizational skills.
• Develops and implements best practices that contribute to improved performance and overall success through leading by example and modeling the Comcast Credo Touchstones and Promise.
• Coaches develops appraises and motivates individual sales representatives to achieve and exceed assigned objectives. Educates sales professionals in sales planning tactics to support their small to medium business success by assuring compliance with organizational training requirements.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular consistent and punctual attendance. Must be able to work nights and weekends variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first give them seamless digital options at every touchpoint and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners users and advocates of our game-changing technology products and services especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Respect and promote inclusion & diversity.
• Do what's right for each other our customers investors and our communities.

• This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications.

What We Do

Welcome to Comcast. From the connectivity and platforms we provide to the content and experiences we create we bring people together globally. Our people think the world of our work and that’s why our work is the best in the world.

Why Work With Us

We believe you can achieve extraordinary things when you feel connected - to the work you do and who you do it with. From the platforms we provide to millions of people to the content and experiences we create - we bring our customers viewers and teammates closer together across the globe.

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