Manager, Accounts Receivable

At Realtor.com®, we have among the most comprehensive and accurate coverage of real estate listings and the most engaged users across all the online real estate portals. Our mission is to make buying, selling, renting, and living in homes easier and more rewarding for everyone.
Building your career? Build it better at Realtor.com®. Join us and help change the world of real estate, one home at a time.
Job Description
Are you someone who enjoys learning something new every day? If so, come join our team for a great career opportunity while helping us improve processes and develop a talented team! Our Austin, TX office has the need for a new role of AR Manager due to restructuring. The position is responsible for managing 10-12 direct reports and will be reporting directly to the Senior AR Manager. The AR Manager will be leading team members who process closing docs, payment applications and field billing related inquiries from brokers and agents for our Referral Model team within the AR organization. The ideal candidate is a hands-on type self-starter who has prior experience leading within Accounts Receivable and who learns quickly and has the ability to evaluate current processes and recommend more efficient methods while maintaining financial integrity and SOX controls.
Duties and Responsibilities:

• Hire and train new staff members
• Set proper expectations by coaching, counseling and disciplining employees; effectively communicating job expectations, planning, monitoring, appraising job contributions and adhering to policies and procedures
• Manage a team of 10-12 employees in a high volume department
• Accomplish AR department objectives by evaluating and improving processes and making required changes in line with best practices and creating better efficiencies, including recommendations for system improvements
• Guide employee actions by researching, developing, and updating processes as needed
• Approve Referral Fee related cases in Salesforce related to refunds, exceptions, and releases while leveraging multiple systems to execute due-diligence prior to approval
• Use judgment to re-prioritize staff workloads in line with business needs
• Work on issues requiring the analysis of data, relevant factors and resolve problems
• Partner with leaders from other departments as needed to accomplish goals and gain cooperation of others
• Other projects as assigned

Education, Skills and Experience:

• 6+ years Accounts Receivable or related experience
• Minimum 2 years of prior management experience
• Bachelor's degree required
• Team player, ability to gain trust from direct reports and peers
• Excellent verbal/written communication, especially since team is on a hybrid schedule
• Professional and consistent work habits, strong work ethic
• Prior Salesforce experience preferred
• Accuracy and attention to detail
• Training experience is preferred, Six Sigma a plus
• System implementation experience
• Positive and trustworthy character

Do the best work of your life at Realtor.com
Building your career? Build it better at Realtor.com®. Here, you'll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you'll find your way home too. People are our foundation-the core that drives us passionately forward. At Realtor.com, you'll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return we'll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow.
Diversity is important to us, therefore, realtor.com is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, realtor.com will provide reasonable accommodations for otherwise qualified disabled individuals.