Manager - Brand Operations

We’re hiring a manager to lead our Brand Ops team managing high-impact brand initiatives and mentoring a team of producers. As a player-coach you’ll own complex high-visibility projects while guiding your team to success. You’ll be instrumental in shaping our creative production strategy driving operational excellence and ensuring our brand shines across every touchpoint. This role requires leadership collaboration and a passion for both process and people.

As the Brand Ops Manager you’ll partner with other Brand Studio discipline leads Marketing leadership and cross-functional teams to scope prioritize and deliver a range of creative initiatives. You’ll provide strategic oversight manage resources and make sure everything aligns with business and project goals. This role is both hands-on in producing work and managing the team fostering an environment of trust growth and excellence.

This is a full-time role based in one of our US hubs or remotely within the United States.

What you'll do at Figma:

• Lead mentor and manage a team of producers fostering a collaborative environment that prioritizes growth trust and high-quality output.

• Oversee large strategic brand and marketing initiatives ensuring alignment with the company's vision and objectives.

• Drive cross-functional collaboration in fast-paced fluid environments proactively keeping projects on track and optimizing for resource efficiencies.

• Develop and implement comprehensive project timelines identifying critical dependencies and key milestones for feedback and approvals from leadership.

• Manage lean team resources effectively including onboarding agencies and freelancers while ensuring accountability and high-quality execution.

• Establish scalable workflows and processes promoting efficiency creative excellence and maintaining strong relationships with external creative partners.

We’d love to hear from you if you:

• 7+ years of extensive experience in design operations creative production or program management roles.

• 3+ years leadership experience managing teams with a track record of guiding and developing talent.

• Proven experience in managing complex multi-faceted projects from start to finish balancing big-picture goals with day-to-day execution.

• Thrive in fast-paced environments and are adept at bringing structure and clarity to ambiguity.

• Are highly organized with proven expertise in developing timelines identifying critical dependencies and driving project efficiency.

While not required it’s an added plus if you:

• Have proficiency in resource management within lean team structures including managing external partners like agencies and freelancers.

• Proficiency in Figma.

At Figma one of our values is Grow as you go. We believe in hiring smart curious people who are excited to learn and develop their skills. If you’re excited about this role but your past experience doesn’t align perfectly with the points outlined in the job description we encourage you to apply anyways. You may be just the right candidate for this or other roles.