Manager, Business Analytics

As the manager of our newly formed business analytics function, you will be a leader of our Self-Serve business unit, working closely with Product, Marketing, Finance, and Data Science. Initially you will be the primary owner of data and insights. You will be responsible for identifying trends, uncovering blind spots, and answering questions about key drivers and opportunities for our Self-Serve business. Eventually, you will form a team to work with you to further our understanding of business health. This is a highly visible and impactful role with direct communication to our C-suite. The ideal candidate will be a proven leader with experience influencing company level strategy through synthesizing business metrics in a concise and digestible manner for senior stakeholders.

What you’ll do at Figma:

• Provide succinct and impactful analysis to help improve overall business performance and opportunity size key growth opportunities
• Coordinate deeper investigations as needed with Data Scientists, prioritizing the most impactful investigations
• Improve our understanding and overall confidence in financial forecasts and targets, augmenting Finance reporting processes
• Ensure data integrity and consistency by collaborating with Data Science and Finance, flagging and troubleshooting data quality issues
• Present and communicate data backed recommendations to leadership and cross-functional partners
• Function as core thought partner to a quad (Product, Marketing, Finance, and Data) of senior leaders focused on Self-Serve
• Grow a team of business analysts

We’d love to hear from you if you have:

• 4+ years of experience in roles requiring analytical rigor (e.g. Analytics, Business Operations, Consulting, Finance, etc.) and at least 2+ years in a management role
• Ability to analyze unstructured data and extract insights to provide business recommendations
• Proficiency in SQL
• Experience with data visualization and BI tools (e.g. Mode, Looker, etc.)
• Excellent written and verbal communication skills
• Excellent decision making and creative problem solving skills
• (Nice-to-have) Knowledge of financial metrics in a SaaS setting
• A passion for using data and analytics to answer questions and support key business decisions