Manager, Business Consulting

Nationwide · Des Moines, IA

Company

Nationwide

Location

Des Moines, IA

Type

Full Time

Job Description

If you're passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide's Property and Casualty team could be the place for you!

This Manager, Business Consulting will be responsible for leading the Rating & Scoring organization (five associates) and one associate who supports PolicyCenter functionality/SBT strategy for the Standard Commercial organization. In addition to leading the team, the role will focus on developing strategic priorities and implementing tactical solutions including project prioritization, capacity management, and workflow enhancements.

An ideal candidate will have a strong combination of experiences with PolicyCenter, Commercial Lines, Pricing, Rating, and/or leading people. Additionally, top tier candidates will have a track record of empowering and enabling technical experts to be successful.

The compensation grade for this role is G3. The person in this role may work from one of Nationwide's office locations (Columbus, Des Moines, Scottsdale or San Antonio), but remote work is also an option.

Compensation Grade: G3

#LI-TH1

#LI-REMOTE

Job Description Summary
Our team is a versatile group of individuals, working collaboratively to meet the needs of our customers. We value knowledge, strong business savvy and contributing to a stellar team dynamic. If you thrive in a busy, engaging work environment, we want to know more about you!

As a Manager, you'll participate in major process modeling, analysis and design efforts. You'll manage activities and staff responsible for providing business performance, organizational design and business risk management capabilities to formulate pragmatic, forward facing and meaningful business transformation plans.

Job Description

Key Responsibilities:
  • Leads all activities relating to business transformation through the strategic application of people, processes and technology. Manages teams who participates in business planning by identifying complexities, dependencies and redundancies in the business model.
  • Leads team responsible for business process management and consultation. Acts as primary internal business product and process consultant responsible for communicating to customers, management and external sources.
  • Runs the activities and functions relating to consultation regarding business process analysis/design, organizational analysis, needs assessments and cost/benefit analysis to align technology solutions with business strategies and directions. Consults with functional groups within Nationwide Technology and internal business clients to develop short- and long-term business transformation plans.
  • Leads team responsible for identifying the critical elements of a business process that need improved. Leads individuals responsible for defining criteria of performance success.
  • Provides significant contribution in executing business unit level change.
  • Oversees the training of customers on business, technological, societal and environmental trends to support strategies for improving business performance.
  • Leads staff responsible for strategic projects involved in evaluating and researching new and existing products, procedures and/or workflow needs associated with business systems for the company. Team also evaluates new technological developments and evolving business requirements.
  • Leads the development of compelling business cases, including gaining senior management input, to accomplish business objectives. Identifies, assesses and mitigates business risks associated with the current operating model and/or desired target state operating models.
  • Manages associates, including performance management, salary planning and administration, training and development, workflow planning, hiring and placement and disciplinary actions.
May perform other responsibilities as assigned.

Reporting Relationships: Reports to Director/Associate Vice President; manages a team of six to ten direct reports.

Typical Skills and Experiences:

Education: Undergraduate studies in computer science, management information, business, mathematics or related field preferred. Graduate studies are preferred.

Experience: Eight plus years of dynamic experience in planning, designing and implementing company-wide business transformation initiatives. Extensive experience in functional, process, information and data modeling, data management and warehousing and applications integration. In-depth experience with process re-design methods and tools. Three years of experience in people management. Project management experience is preferred.

Knowledge, Abilities and Skills: Demonstrated knowledge of standards, methodologies and frameworks, business process management and technology. Sound knowledge of a wide variety of tools, concepts and techniques of business process modeling, analysis and design. Expert knowledge of emerging industry, competitor, customer demography, regulatory and market trends. Understanding of new technologies and developments in the technology industry. Proven knowledge of the systems development life cycle. Extensive knowledge of project management concepts and techniques are required. Detailed knowledge of facilitation, performance management, organizational design and managing organization change. Ability to lead large sophisticated projects. Strong communication skills, ability to influence, apply innovative approaches, and deal with ambiguity.

Other criteria, including leadership skills, competencies and experiences may take precedence.

Staffing exceptions to the above must be approved by the hiring manager's leader and HR Business Partner.

Values: Regularly and consistently demonstrates the Nationwide Values.

Job Conditions:

Overtime Eligibility: Exempt (Not eligible)

Working Conditions: Normal office environment. Extended work hours may be required based on workload. May require occasional travel.

ADA: The above statements cover what are generally believed to be principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties

Benefits

We have an array of benefits to fit your needs, including: medical/dental, paid time off plus nine paid holidays, 401(k) with company match, company-paid pension plan, business casual attire, and more. To learn more about the benefits we offer, click here.

Nationwide is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive culture where everyone feels challenged, appreciated, respected and engaged. Nationwide prohibits discrimination and harassment and affords equal employment opportunities to employees and applicants without regard to any characteristic (or classification) protected by applicable law.

For NY residents please review the following state law information: Notice of Employee Rights, Protections, and Obligations LS740 (ny.gov) https://dol.ny.gov/system/files/documents/2022/02/ls740_1.pdf

Smoke-Free Iowa Statement: Nationwide Mutual Insurance Company, its affiliates and subsidiaries comply with the Iowa Smokefree Air Act. Smoking is prohibited in all enclosed areas on or around company premises as well as company issued vehicles. The company offers designated smoking areas in which smoking is permitted at each individual location. The Act prohibits retaliation for reporting complaints or violations. For more information on the Iowa Smokefree Air Act, individuals may contact the Smokefree Air Act Helpline at 888-944-2247.

Nationwide utilizes a geographic-specific salary structure. The range for this role in Colorado is$79,000.00 - $121,000.00

Nationwide pays based on a geographic-specific salary structure. The range for this role in Ithaca, New York is$79,000.00 - $163,000.00

Date Posted

10/09/2022

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