Spectrum

Manager Business Customer Relationship Management Marketing

Reposted 16 Hours Ago

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Stamford CT USA

In-Office

Senior level

Information Technology • Internet of Things • Mobile • On-Demand • Software

The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.

The Role

As a Manager you'll drive strategies for customer engagement retention and loyalty through innovative marketing campaigns collaborating with various teams to enhance business client communication.

Summary Generated by Built In

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship now or in the future.
Looking to create lasting customer relationships through innovative campaigns? Join Spectrum as Manager Business Customer Relationship Management Marketing where you'll drive impactful strategies to support engagement retention and loyalty across all business products. Your leadership will help shape customer communications and elevate our marketing initiatives making a measurable difference for Spectrum's business clients.
How You'll Make an Impact

Support and execute customer campaigns to deepen the customer relationship within the business community
Leverage collaboration and work cross-functionally with teams to maximize customer marketing initiatives
Act as the liaison with Departments including Product Marketing Creative Strategy and go-to-market execution teams to ensure effective programs and initiatives
Support the execution of customer-facing materials with partner teams

Working Conditions

Office environment

What You'll Bring to Spectrum
Required Qualifications
Education

Bachelor's Degree in Marketing Communications Business or related discipline and/or an equivalent experience.

Experience

5+ years of Marketing Experience

Skills

Customer-focused with a proven track record of success in achieving/exceeding growth and profitability goals through innovative marketing and event programs
Collaborative team-based posture with the necessary "people" competencies to communicate a passion for winning
Service orientation and comfortability interacting with senior-level executives through written and verbal communications
Self-starter with ability to work independently and autonomously
Demonstrated attention to detail balanced with the ability to think strategically
Ability to manage multiple projects simultaneously

Preferred Qualifications
Skills

Knowledge of video voice data mobile products
Business Marketing experience
Advanced proficiency with Excel and PowerPoint; proficient in other desktop application
Prior experience with Marketing Automation (Eloqua Marketo SF Marketing Cloud) a plus

#LI-VB1
MPD512 2026-71381 2026
Here our employees don't just have jobs they're building careers. That's why we offer a comprehensive package that rewards employees for their contributions to our success supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history if any will be considered in a manner consistent with applicable laws including local ordinances.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet® TV Mobile and Voice. Beyond our connectivity solutions we also provide local news programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team you'll be keeping our customers connected to what matters most in 41 states across the U.S.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer including job seekers with disabilities and veterans.

Top Skills

Excel

Marketing Automation (Eloqua

Marketo

PowerPoint

Sf Marketing Cloud)

What the Team is Saying

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The Company

HQ: Stamford CT

100000 Employees

Year Founded: 1993

What We Do

Our Product and Technology team creates develops and operates the nation’s fastest mobile service most reliable internet service most viewed live TV app and the most advanced WiFi serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences together. The experience within Spectrum’s Product and Technology team is unmatched and there are opportunities to grow your career as a designer architect engineer developer operator or data scientist. We are creative disciplined hard-working complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.

Why Work With Us

At Spectrum we continually refine technology process and structure. We are committed to delivering a superior network infrastructure the most competitive products and highly rated customer experiences. Our talented team of experts deploys technology solutions and builds systems and tools for our employees to provide exceptional operations.