Manager, Business Development

Who are We

Simpro is a global leading Software-as-a-Service (SaaS) field service management solution for service, maintenance, and project contractors. Simpro was founded in 2002 in Brisbane, Australia with operations in Australia, New Zealand, the United Kingdom, and the United States. Simpro empowers our trade service customers to connect the office to the field, deliver exceptional customer service and gain invaluable insights with automated processes, streamlined workflows and in-depth business reporting.

First Things First - What We Can Offer You

• Responsible Time Off (Unlimited PTO)
• Opportunities for growth and development
• Second-to-none product training provided
• Comprehensive Medical, Dental, & Vision Benefits
• 401k/Retirement Plan with 6% employer match
• Flexible work environment
• Dog-friendly office environment
• Free parking
• Happy hours and office games

Job Summary

As an Business Development Manager you will play a pivotal role in ensuring the success of our sales development team. Your primary responsibility will be to drive high performance within the team, monitor their progress, and provide guidance, coaching, and support to maximize their potential. Additionally, you will be responsible for developing the skills of team members, closely tracking sales targets, and fostering a culture of continuous improvement.

What You'll Do

Team Performance Management:

• Effectively monitor team performance and provide direction, coaching, support, and constructive feedback.
• Coach team members to enhance their sales, product, and industry skills.

Sales Target Achievement:

• Closely track and monitor the achievement of sales targets.
• Escalate performance issues to the People & Culture Business Partner and Management as needed.

Team Development:

• Recruit, onboard, train, and mentor team members.
• Motivate the team through performance reviews, coaching discussions, and creative incentive programs.

Sales Reporting and Optimization:

• Report on sales metrics and recommend process improvements to enhance team efficiency and productivity.
• Develop and execute a sales plan with monthly and quarterly sales forecasts.

Ownership and Accountability:

• Confidently forecast and take ownership of the team's results.
• Manage regular revenue forecasting and report on sales activities.

Collaboration and Customer Focus:

• Participate in customer and prospect meetings, helping to define a strong business case.
• Collaborate with other teams to ensure a seamless customer experience, including smooth handoffs to AE and BDM teams.

Continuous Improvement:

• Continually review work practices, systems, and processes to identify opportunities for improvement.
• Escalate areas of non-conformance to Management.

Data-Driven Insights:

• Utilize data to identify opportunities for team and individual improvement.
• Monitor progress over time and drive data-informed decision-making.

Training and Best Practices:

• Participate in weekly and monthly one-to-one and team forecast and pipeline reviews, meetings, and training sessions.
• Share best practices to foster ongoing improvement.

Adaptability and Growth:

• Address evolving organizational needs by performing additional tasks as required.

What You’ll Bring

• Proven experience in a similar leadership role within a sales or SDR team.
• Strong understanding of sales processes and strategies.
• Excellent communication and interpersonal skills.
• Data-driven mindset with the ability to analyze and leverage sales data.
• Exceptional coaching and mentoring abilities.
• Self-motivated, results-oriented, and adaptable.
• Bachelor's degree in a related field (preferred).

Core values required of all Simpro employees

While experience in the above areas will be highly considered, it’s important to note they will be secondary to the person with the right determination, attitude and Simpro compatibility. Our culture and core values are very important to us:

• We Are One Team
• We Own It
• We Innovate
• We Care
• We Have Fun
• We Understand

Simpro is an equal opportunity employer, with a best-of-class on boarding program and a very supportive team environment. Visit simprogroup.com/au/company/careers to learn more about us and our values.

*Please note, no agencies will be accepted in the recruitment of this role. We would like to take this opportunity to thank all candidates for their application.

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