Manager-Business Development-Sales -Future Opportunities - Southeast
Job Description
American Express invites you to share your resume so you can be considered for future Manger - Business Development - Sales in the Global Client Services Organization.
Seeking future colleagues for the Southeastern territories.
American Express is a leading global payments, network, and travel company, backed by one of the world's most recognized brands. American Express is unique in the payments industry as an issuer of cards as well as a worldwide network that processes millions of merchant transactions daily. We offer the broadest array of charge, credit, prepaid and co brand cards for consumers, small businesses, midsize companies, large corporations, and many of the biggest companies in the world. Global Commercial Payments (GCP) is a core operating group of American Express and has delivered robust growth over the past decade. GCP partners with corporate clients to help them manage travel expenses and make purchases through proprietary payment solutions and expense management tools.
The Manager Business Development will be responsible for business-to-business commercial card sales and supplier payment business across our large and most strategic customers in US markets within our Global Commercial Services (GCS) division.
Job Responsibilities
Prospecting (30 - 40% of time)
• Leverage various contact methods such as cold calling or in-person meetings to secure profitable sales through firm provided leads and contact-lists, and self-generated leads (e.g., tradeshows) to complement commercial acquisition of product sales opportunities
• All prospecting must be facilitated with integrity, and in accordance with our values, with a focus on profitably delivering solutions commensurate with the prospective clients needs.
Pipeline management (10 - 20% of time)
• Effectively manage a pipeline of prospective customers provided by American Express and self-prospect within territory (Corporate and Business prospects with revenue between $10M-$300M)
• Turn leads into prospects (contacts who know you and are willing to share info on available opportunity), follow up with contacts in CRM database, and probe for potential opportunities with the prospects
Client solution (10 - 20% of time)
• Understand customer requirements and jointly develop solution in accordance with customer requests, bring in product specialists to meet with customer, and continue conversations to understand areas for improvement
• Maintain a high level of knowledge about American Express products, processes (Underwriting, Line Increase, Customer Financials, Pricing, Contract), key internal partners (Risk, UWA, PPI) and tools (ONE.force, C360)
Negotiate and close (10 - 20% of time)
• Successfully negotiate, and consensually move the prospect through the next phase of the acquisition cycle (e.g., underwriting) in accordance with applicable disclosures, terms and conditions
• Reaffirm deal details, secure necessary signatures and upon deal completion successfully transition client to Field Account Development to nurture, assess and further expand relationship and volume
Compliance (100% of time)
• Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to so that we uphold the highest standards in our interactions with our customers and compliantly meet all regulatory requirements
Knowledge, Skills, Attributes, and Experience
Knowledge and Skills
Cold Calling & pipeline management
• Produce a high output of cold calling activity/dials to prospects in order to generate meetings each week on company provided leads along with the ability to develop new business leads through self-prospecting
• Strong hunter business-to-business mentality and prospecting/sales processes
• Manages a pipeline of opportunities from lead conversion to opportunity, leveraging client data/analytics to plan and prioritize activities to close business
Consultative selling
• Effectively identifies client needs to configure solutions that address client requirements and deliver value
Closing
• Overcomes objections and resistance to proposed solutions with key client decision makers
Influence & persuasion
• Uses appropriate interpersonal styles and communication methods to gain acceptance for products and/or services
Demonstrating value
• Proactively and consistently demonstrates the value of partnering with American Express
Results focus
• Demonstrates a competitive, positive attitude, quickly adapts to different situations, and recovers from setbacks
Market, industry, & product knowledge
• Understands at a tactical level market/industry key competitors, challenges, terminology, technology, trends, and regulation
Attributes
• High learning agility
• Intellectually curious
• Collaborative and growth mindset
• Personal accountability
• Compliance focused
Experience
• Bachelor's degree preferred
• Excellent sales experience, 5 - 7 years minimum
• Proven experience winning new business relationships
• Experience achieving sales quota and goals through multiple product offerings
• Experience in a highly-regulated industry
Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.
At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we're supporting our customers' financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what's possible - and we're proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.
Salary Range: $70,000.00 to $125,000.00 annually + sales incentive + benefits
The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.
US Job Seekers/Employees - Click here to view the "Know Your Rights" poster and supplement and the Pay Transparency Policy Statement.
If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.
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Date Posted
02/15/2023
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