Manager, Business Intelligence & Insights

Knix is an award-winning intimate apparel and activewear brand that is re-inventing intimates for real life. Through our innovative products and our engaged community, we are empowering people everywhere to be unapologetically free. Launched in 2013, we are one of the fastest-growing intimate apparel brands in North America and are globally recognized as an innovator within the apparel space. We reach over 3 million customers through our online stores, Knix retail locations across North America and channels such as wholesale and Amazon. We are revolutionizing the apparel industry with our best-in-class customer experience, innovative products and brands Knix and Kt by Knix. Come join us if you are looking for a purpose-driven and authentic career!

About You

• You’re passionate about exploring data and transforming insights into actionable strategies.
• You excel at earning trust and influencing decisions by working closely with internal business leaders.
• Thriving in a fast-paced, dynamic environment energizes you.
• You are inspired by Knix’s mission and committed to delivering impact.

The Opportunity

• Define and evolve a roadmap for business intelligence (BI), including success metrics, goals, and key performance indicators (KPIs).
• Build and lead a team to define datasets, metrics, and KPIs aligned with business objectives.
• Create and maintain dashboards and visualizations to track KPIs and drive business insights.
• Maintain data pipelines, automate reporting, and ensure reliable delivery of dashboards and visualizations.
• Collaborate with stakeholders to analyze challenges, generate insights, and influence product and program strategies.
• Develop and evolve frameworks for marketing measurement and analyze performance to identify growth opportunities.

Qualifications

• 6+ years in data analytics, data science, or a related field.
• 4+ years creating dashboards, visualizations, and measurement frameworks for data-driven decision-making.
• Extensive experience with relational and dimensional datasets, data warehouses, and ETL techniques.
• Proficiency with Looker and LookML Models for building PDTs.
• Familiarity with tools like Tableau, Power BI, or other data visualization platforms.
• Advanced knowledge of SQL.
• Strong written and verbal communication, with the ability to translate technical insights for non-technical audiences.
• Demonstrated ability to connect data analysis to actionable business strategies in retail or eCommerce environments.
• Experience with marketing attribution models and campaign performance analytics.
• Knowledge of customer journey mapping and retention strategies in the retail eCommerce space.

How we Hire

Our people are what make Knix, Knix! Our people are passionate and have a strong belief in our mission. Our people are naturally curious and ambitious by nature. Employees feel respected and supported at Knix. We take an inclusive and equitable approach offering the same interview experience to every candidate we meet with. Knix is an equal opportunity employer, we celebrate everyone and their intersecting identities. We know and believe that diverse and inclusive teams empower us to make better decisions and inspire innovation so that we can better serve our customers and community. We are committed to providing reasonable accommodations and will work with you to meet your needs. If you are a person with a disability and require assistance during the application process, please don’t hesitate to reach out! We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.