Manager, Career Advancement (National Capital Region)

Position Title: Manager, Career Advancement

Reports To:  Director, Business Solutions

Location:  Silver Spring, MD (National Capital Region)

WHO WE ARE LOOKING FOR:

Per Scholas is seeking a Manager, Career Advancement to train learners in essential skills for beginning and advancing in their careers in technology. You will also coach alumni learners for two years post graduation to set and meet career advancement goals.

The Manager, Career Advancement will report to the Director, Business Solutions and will enhance the quality of our career advancement program to learners and alumni. 

Note hours: Regular evening and weekend hours will be required as job duties demand to support remote and flexible schedule cohorts.

WHAT YOU’LL DO:

Curriculum & Workshop Facilitation

• Using a structured and approved curriculum, conduct regular comprehensive sessions of Career Advancement training to prepare learners for entry to mid-level jobs in the field of Information Technology.
  • Training topics include but are not limited to: interviewing skills, resume and cover letter creation, LinkedIn profiles, job search and networking strategies, customer service training, workplace success strategies, career advancement training, and business communications
• Design supplementary curriculum to better meet learner, employer, and market training needs
• Assist with the facilitation of new class kick-off events to effectively onboard new learners
• As needed, facilitate remediation workshops and individual coaching sessions with learners who need additional support outside of the classroom

Managing learner Performance & Experience 

• Function as the first point of contact for learner questions and issues within the Career Advancement curriculum
• Provide learners with ongoing individual career counseling
• Ensure timely and accurate data management in CRM (Salesforce) system 
• Collaborate with the technical instructor and the Learner Support Team to prepare learner evaluations 
• Participate in cross-functional learner progress meetings with other members of admissions, business solutions, and technical instruction teams
• Ensure quality and timely uploading of learner resumes into the database portal
• Oversee Per Scholas’ learner attendance and performance policies and manage communication with learners not meeting program compliance requirements
• Accompany learners to corporate engagement site visits, mock interviews, networking events and lunch and learns with Per Scholas employer partners (events are currently held virtually due to COVID-19, but a return to in-person events should be anticipated in accordance with public health guidance )
• Work collaboratively with the Learner Support Team to provide wellness and financial support to learners

Alumni Advancement Support 

• Work closely with the Business Solutions team to provide ongoing job search support to recent alumni in conjunction with the National Alumni Team
• Work closely with the Director, Business Solutions as needed to cultivate relationships with potential and current alumni employers
• Provide monthly and quarterly follow-up and advancement services to both employed and unemployed alumni for two-years following their graduation 
• Manage results against campus performance goals
• Conduct real-time learner data entry in Salesforce

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Bachelor’s degree required in the areas of education, business, or other related field. (equivalent practical experience may be considered)
• 3-5 years experience in workforce development with a specific background in job readiness coaching, or education
• Experience in talent acquisition, organizational development or adult learning in the tech sector, a plus
• Demonstrated experience in classroom training and understanding principles of classroom instruction and andragogy.
• Experience with Salesforce, Google Suite, Learning Management Systems

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are not afraid to make tough decisions or have tough conversations with learners.
• You are data-driven, results-oriented and a forward-looking catalyst for social change.
• You are a resourceful thinker.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills.
• You are tech savvy and can learn quickly.
• You are strong at managing your time and you can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions, and that talent should be recognized and recruited from many diverse sources.

For this role specifically, we are targeting a salary of $65,000 with a range between $60,000 and $68,250 where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.