Manager, Channel Sales

About the team

You will contribute to our global sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global sales team is made up of Sales Development, Channel, Enablement, SMB, Mid-Market, and Enterprise—all teeming with unbridled passion and grit. Our representatives help businesses solve complex communications issues experienced by many around the world.

Dialpad’s Manager of Channel Sales will lead a team of Partner Account Managers (PAMs) to further expand Dialpad’s regional channel programs. In this role, there will be a combination of  coaching, and managing a team of PAMs, who are tasked with recruiting, enabling and managing partners in their assigned territories.

Dialpad’s Channel team plays an essential role in our GTM motions. This team collaborates closely with our SMB, Mid-Market and Enterprise teams to constantly improve our new customer acquisition and expansion of our customer base.  

Your role

As a Manager of Channel Sales, you’ll own the recruitment, management, and overall revenue of your Regional PAM team. You’ll work closely with our SMB, Mid-Market, and Enterprise Sales leaders to collaborate on producing new ARR. You’ll also work closely with our National Channel Team who manages our relationships with the TSDs (Intelisys, Avant, Telarus, etc..) to further expand our brand within the partner base. Our PAM teams work closely with the National Team as they are our new business and partner recruitment engine of our program.

This position reports to our SVP, Channel Sales and has the opportunity to be based in our Austin Office.  As this position supports our Eastern region partners, the position can be remote-based if in the Eastern Time zone.

What you’ll do

• Add value to our global sales team by gaining new customers and uncovering market opportunities
• Develop strategies for converting partner connections into productive relationships
• Coach and manage a team of PAMs to enable partners in their assigned territories
• You will partner with our Sales Development, Channel, Enablement, SMB, Mid-Market, Enterprise, and National Channel Teams
• You will be an integral part of GTM motions

Skills you’ll bring 

• Bachelor's degree in Design or equivalent practical experience.
• 7 years of functional experience 
• Experience in leading a Channel Sales team preferred
• Expertise in managing Channel Partner ecosystems

Dialpad benefits and perks

Equity, balance, and belonging

At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity.

Culture

We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent. 

Compensation and equity

Teamwork makes the dream work, and Dialpad offers competitive salaries in addition to stock options because each and every Dialer participates in our success.

Benefits, time-off, and wellness

An apple a day keeps the doctor away—and it doesn’t hurt that we offer flexible time off and great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, home office equipment, gym membership costs, a variety of wellness events, and more!

Continuing education

Dialpad offers a yearly stipend for continued learning and education expenses.