Manager, Channel Transformation (PayPulse)

Company Description

Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.

Job Description

To define the digital transformation journey for Country with a focus on client centric solutions with the primary focus on PayPulse and companion app platforms and scalability across the business, in alignment with the broader AR Digital Transformation objectives, relevant technology standards, IT architecture developed by the SBG IT function and to guide and monitor the operationalisation and cultural changes required for all aspects of digital transformation.

Qualifications

Bachelor of Commerce or related Degree (min)

Additional Information

5 years+: Experience with banking / financial industry products, services and processes.

Key Responsibilities:

• Check that digital transformation initiatives (PayPulse and wallet platforms) make commercial sense and can be operationalised effectively.
• Check that digital transformation is relevant to solving real client needs in support of client journeys as opposed to transformation in itself.
• Monitor implementation of agreed financial digital transformation outcomes across PPB Country and ensure that remedial actions are defined and implemented.
• Keep abreast of industry trends and macro challenges and adjusts the Digital Transformation strategy accordingly.
• Provide subject matter expertise to enable digital transformation execution.

Behavioural Competencies:

• Adopting Practical Approaches
• Interacting with People
• Managing Tasks
• Meeting Timescales
• Producing Output

Technical Competencies:

• Commercial Acumen
• Creative Problem Solving
• Data Analysis
• Financial Acumen
• Risk Awareness