Manager, Client Success NMP

Manager, Client Success

Gartner Digital Markets is a business unit within Gartner. Our mission is to help small businesses make the right technology choices and find the tools they need to grow, optimize, and become more effective at what they do. The business consists of three top brands-Capterra, Software Advice, and GetApp. For candidates interested in taking their next career step in the technology space, Gartner Digital Markets offers the fast pace and excitement of working for a startup, the stability and resources of a large, established organization, and the opportunity to be on the front lines of innovation in an industry that is always growing and transforming.

Job Brief:

The Client Success Manager's primary role is to attract, lead, coach, and develop a team of quota-bearing associates to drive revenue and retention for Gartner Digital Markets. CS Managers typically manage teams of 6-9 direct reports.

What You Will Do:

• Achieve or overachieve financial and retention targets
• Develop and execute strategy to achieve business results tied to overall sales strategy
• Attract, grow, and retain top talent within the sales team
• Drive high activity by conducting team prospecting sessions with direct reports
• Ensure that each team member can develop and maintain C-level relationships
• Provide leadership through effective communication of the global strategy
• Coach and develop direct reports on a regular basis
• Improve the team's success through effective leadership and mentorship
• Take ownership for own professional growth and support the team's professional growth

What You Will Need:

• Bachelor's degree
• 5+ years consultative sales experience in account management or client facing roles
• Management experience strongly preferred
• Demonstrated ability to lead, mentor and motivate sales associates
• Strong business acumen, forecasting skills, influencing skills and interpersonal skills (to share knowledge with a team to support the growth strategy within sales).
• Strong demonstration of intellect, drive, executive presence, sales acumen, handling others

Who You Are:

• Action Oriented - Deliver fast, get great results. We embrace the vision, roadmap to success and the action it takes to make it happen
• Intellectually Curious - Seek to learn, love to teach. We're humble and embrace respectful, radical candor with a mindset of ongoing professional and personal development
• Collaborative - One team, shared mission. We welcome feedback and understand the value of working together to accomplish more than what is possible individually

#DigitalMarkets

#LI-EC3

Who are we?

Gartner delivers actionable, objective insight to executives and their teams. Our expert guidance and tools enable faster, smarter decisions and stronger performance on an organization's most critical priorities. We've grown exponentially since our founding in 1979 and we're proud to have nearly 16,000 associates globally that support our 14,000+ clients in more than 100 countries.

What makes Gartner a great place to work?

Our teams are composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We believe that a variety of experiences makes us stronger-as individuals, as communities and as an organization. That's why we're recognized worldwide as a great place to work year after year. We've been recognized by Fortune as one of the World's Most Admired Companies, named a Best Place to Work for LGBTQ Equality by the Human Rights Campaign Corporate Equality Index and a Best Place to Work for Disability Inclusion by the Disability Equality Index. Looking for a place to turn your big ideas into reality? Join #LifeAtGartner

What we offer:

Our people are our most valuable asset, so we invest in them from Day 1. When you join our team, you'll have access to a vast array of benefits to help you live your life well. These resources are designed to support your physical, financial and emotional well-being. We encourage continued personal and professional growth through ongoing learning and development opportunities. Our employee resource groups, charity match and volunteer programs keep you connected to your internal Gartner community and causes that matter to you.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at +1 (203) 964-0096 or by sending an email to [email protected].

Job Requisition ID:74945

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