Manager Commercial Account Management

As a Manager Account Management - Commercial you will recruit lead develop coach scale and motivate a team of high performing Commercial Account Managers.

The mission of Account Managers at Navan is to drive revenue by ensuring clients are happy referenceable and maximizing the value they take from the Navan platform.  They do this by building deep relationships with clients functioning as trusted advisors and partnering with clients to ensure they engage with our platform in an optimized way and manage their entire T&E program through Navan. Our AMs also own onboarding renewals and cross-selling adjacent products from across our portfolio.   

As the leader of this team your role is to build lead coach and inspire an elite high performing team that exceeds its goals delights its clients adds to our culture partners well with others and is passionate about its mission and excited to come to work every day.   

What You’ll Do:

• Identify attract and retain top talent as you build a team of exceptional Commercial Account Managers
• Develop coach and inspire your team such that they’re aligned with our mission goals and processes as a company growing professionally in their careers high-performing in their roles and excited to come to work every day.
• Meet or exceed revenue goals.
• Manage a team that is responsible for all post-sales activity for Commercial customers through strong relationship-building product knowledge planning and sales execution.
• Oversee day-to-day activity of your team members and monitor performance goals while providing ongoing feedback coaching and guidance.
• Partner with sales leaders to ensure a successful transition of the customer to the Account Management team.
• Connect Account Managers to key resources and clear roadblocks enabling them to achieve and/or exceed their revenue goals.
• Get in the weeds!  Become a true expert in our product our industry how we create value for our customers and how we drive usage and cross sell.  Deeply understand Navan’s product offerings and competitive positioning.   Drive value directly in the market through frequent client interaction.
• Ensure we are broadening our relationships within accounts - ensuring we have multiple champions across multiple teams and levels of client organizations. 
• Develop and report revenue forecasts based on visibility into direct and partner pipeline on a monthly and quarterly basis
• Travel to customer sites as appropriate. 

What We’re Looking For:

• 3+ years of experience in Account Management Sales or related customer-facing position within a rapidly growing SaaS company
• 2+ years experience and demonstrable as a sales leader/manager
• Demonstrable track record of high performance and success.
• Strong communication and presentation skills
• Ability  to think strategically problem solve and effectively prioritize work and initiatives in a fast-paced rapidly changing environment
• Data driven mindset with attention to detail
• High energy go-getter with fresh ideas who takes the initiative to get things done
• Highly intelligent passionate driven high EQ coachable individuals who are excited to build a high performing team delight clients drive revenue build a generational company and accelerate their careers. 
• Bachelor’s degree preferred or similar work experience

What We Do

Navan (Nasdaq: NAVN) is the leading all-in-one business travel payments and expense management platform that makes travel easy for frequent travelers. From finding flights and hotels to automating expense reconciliation with 24/7 support along the way Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com.

Why Work With Us

At Navan we’re never satisfied with the status quo and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation.

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