Manager, Contracts

About Us:

Endpoint is an interactive response technology (IRT®) systems and solutions provider that supports the life sciences industry. Since 2009, we have been working with a single vision in mind, to help sponsors and pharmaceutical companies achieve clinical trial success. Our solutions, realized through the proprietary PULSE® platform, have proven to maximize the supply chain, minimize operational costs, and ensure timely and accurate patient dosing. Endpoint is headquartered in Wakefield, Massachusetts with offices across the United States, Europe, and Asia. Endpoint is a subsidiary of Fortrea Holdings, Inc.

Position Overview:

The Manager, Contracts, will report to the Associate Director of Contracts and Vendor Management. This position is a team member of the Contracts team, collaborating with multiple departments and teams within the organization to produce contractual study-related legal documents as requested. The role requires the ability to work under pressure, efficiently manage challenging deadlines, and handle a consistently high-volume workload. As a single point of contact during the contract development process, the Manager will interact with internal staff, as well as client contacts. This role will also be the direct manager for the global Contracts team.

The preferred working hours for this role will be 8-5:30 pm Eastern. This role can be based remotely within the US.

Responsibilities:

• Manage the contract lifecycle from initiation through execution.
• Manage the development and maintenance of contracts such as Confidentiality Disclosure Agreements (CDAs), Master Services Agreements (MSAs), Scopes of Work, and Change Orders.
• Exercise excellent judgement skills and experience to review and analyze contract requests, including proposals, quotes, and other significant matters, to ensure receipt of adequate and correct information for developing the necessary contractual document.
• Negotiate Statement of Works and Change Orders with minimal management support, if required.
• Act as the primary support and contact for assigned contract deliverables, including subsequent revisions upon request.
• Follow-up on outstanding contract issues for resolution to meet internal and external deadlines and monthly revenue targeted goals.
• Contribute to process improvements by maintaining and updating internal and client-specific templates for all contracts, as needed.
• Adhere to policies and procedures for contract development and client interaction, including managing timelines to ensure timely execution of deliverables. 
• Perform data entry into Salesforce.
• Manage the allocation of work for the entire Contracts team.
• Conduct audits of executed contracts and report findings.
• Manage workload to meet requested deadlines.
• Perform all other duties as assigned and required.

Education:

• Bachelor's degree or equivalent relevant experience

Experience:

• 7-10 years of experience managing the contract process from start to finish.
• Ability to develop contractual documents a plus.
• Prior management experience of a global team is highly desired.
• Demonstrated efficiency through meticulous organizational skills, including the ability to manage a variety of projects and ongoing negotiations concurrently. 
• Advanced MS Suite knowledge.
• Experience with Contract Lifecycle Management systems (Conga) preferred.
• Experience with Customer Relationship Management (CRM) and eSignature platforms (Salesforce and DocuSign) preferred.

Skills:

• Self-starter with the ability to work independently and cohesively with teams.
• Strategic thinking and planning skills.
• Excellent organizational and time management skills.
• Strong sense of urgency and ability to work to deadlines.
• Must possess excellent written and verbal communication skills.
• Technological proficiency requiring minimal supervision (MS Suite, CLM, CRM, eSignature platforms).
• Excellent attention to detail.
• Attentive listening skills.
• Strong analytical skills.
• Proven ability to work independently as well as in a team environment.
• Ability to plan, multi-task, and prioritize.

#LI-MT #LI-Remote

Endpoint Clinical is an equal opportunities employer AA/M/F/Veteran/Disability.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.