Manager Customer Engagement Management

Avnet Embedded

Avnet Embedded supplies the full range of standard embedded modules - From simple built-in displays to full custom-built data center server solutions - as well as customized module designs to suit any product or application. Whatever technologies customers need to give their product the competitive advantage, Avnet Integrated can support with design, configuration, manufacturing and installation.

As a Customer Engagement Management Manager you will manage a team of highly experienced customer engagement managers making sure we maximize the opportunity at each of our key customers in the EMEA region.

You will support the development of customer sales strategy for business expansion, and monitor performance of customer accounts in line with strategy and business financial objectives.

What you will be doing

• Achieve growth targets by effectively managing the team.
• Design and implement strategic business plans for the key customers.
• Establish senior management relationship at key customers.
• Build and promote long lasting customer relationships.
• Active participation in customer meetings and reviews.
• Implement strategic initiatives to deliver a superior customer experience.
• Support customer managers in negotiations.
• Budget planning and forecast.
• Escalation point for issues at the customer.
• Coaching of customer management to see the opportunities.

What we are looking for

• Management experience leading people in a sales environment.
• High tech product development culture and background.
• Ability to multi-tasking, prioritize and manage time effectively.
• Embedded and IoT (HW, SW, display and manufacturing) understanding.
• Solution and value selling methods.
• Negotiation skills.
• Ability to interact professionally internally and with suppliers.
• Excellent written and verbal communication (English + local language).
• Motivating teams to go above and beyond.
• Excellent communication and presentation skills (both in person and virtual).
• Strong in Building trust and relationship, being able to connect with management level in large organizations.
• Open to travel.

What's in it for you

• Hybrid working model
• A supportive multicultural team environment where everyone is working toward the same goal
• A strong open-door policy
• Paid holiday, plus bank holidays
• Car/ car allowance
• Work equipment
• And more….

#LI-EMEA

#LI-EMBEDDED

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills.

Avnet is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you are interested in applying for employment with Avnet and need special assistance or an accommodation to apply for a posted position contact our Human Resources Service Center in your region: Americas applicants – [email protected], Asia applicants - [email protected], EMEA applicants - [email protected].

Job Applicant EMEA Imprints