Manager, Customer Supply Chain - Mass & Club

What You Will Do

As the Customer Supply Chain Manager, Mass & Club you will play a critical role in establishing and maintaining strong customer partnerships, ensuring that our supply chain execution is best in class with a focus on Mass & Club channels. The ideal candidate is a strategic thinker with a readiness to learn and build systems to accelerate Chomps towards our rapid growth objectives. This is an exceptional opportunity for an ambitious individual with a background in customer supply chain management and/or replenishment management, capable of both individual contribution and leadership in an entrepreneurial environment. 

Responsibilities

• Own PO execution, working to optimize our on time & in full fulfillment. This will include working within NetSuite and collaborating with our Broker, 3PL & Consolidator partner. 
• Optimize the forecasting process & internal communication:  
  • Create and own tools for Walmart & Target that will monitor consumption, customer forecast, sales forecast, customer inventory levels, weeks of stock, customer ordering patterns, volumes, and variances to forecast. You have excellent Excel skills.  
  • Own Costco forecasting tool, helping proactively with PO timing/order cadence 
    • High proficiency in analyzing trends to provide accurate information to Chomps Supply Chain team on Costco demands
  • Monthly sales forecast updates for Costco, Target & Walmart with Director of Sales
  • Plan and execute customer launches, promotions, rotations and growing baselines. 
• Great communication skills. You are ready to answer sales ops communication with our retail partners (e.g. Costco ICS clerks, Walmart Replenishment Managers & Target’s Inventory team, and Broker Teams), in an effort to provide the highest level of service.  You enjoy building relationships as you collaborate. 
• Work closely with Demand and Supply planning teams to ensure forecast is accurate and customer POs can be filled on time and in full
• Own internal decision making on Costco Supply when orders come in, based on Chomps Weeks on Hand/Inventory 
• Work closely with Costco Broker team in updating PO Tracker & Demand Planning; own communication between broker team and internal team (Ops)
• Ensure PO accuracy in NetSuite
• Support operations team with MAPE reporting and accuracy

Who You Are

• Highly proficient in MS Excel, MS Word
• Forecasting tools proficiency preferred
• CPG experience required
• Costco, Target or Walmart experience preferred
• Highly proficient in Retail Link and/or Target’s POL and other retailer specific platforms.
• You are able to quickly grasp new concepts, multitask, maintain focus, and adapt to a variety of challenges in a fast-paced environment; you like building game changing systems. 
• You have an entrepreneurial mentality with a 'self-starter' approach
• You are an adept problem solver who seeks creative solutions, with a consistent attention to detail
• Your analytical skills are strong 
• You have the capability to manager your workload effectively, meet deadlines, and deliver high-quality output. 
• Highly organized and a strong communicator with demonstrated cross-functional experience
• A leader and team player: ability to work and make decisions autonomously while fostering collaboration and engagement with the team to ensure alignment
• Capability to manage workload effectively, meet deadlines, and deliver high-quality output
• Able to handle detailed procedures in a time-constrained environment
• Excellent written and verbal communication skills
• Can work independently and as part of a team
• 3+ years of experience in customer supply chain management and/or replenishment management 
• Willingness to travel 10% of the time

Position: Manager, Customer Supply Chain - Mass & Club

Reports to: Senior Manager, Sales Operations

Location: Remote, with travel requirements

Type: Full-Time, exempt