Manager, Data Science

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it's negotiating with some of our largest global partners or creating next year's financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

The Global Services Group (GSG) provides American Express' renowned brand of customer service to consumers, merchants, and corporations. It employs 25,000+ colleagues in 22 countries delivering extraordinary customer care to Card Members and Merchants around the world, while providing world-class credit, collections and fraud services, and driving revenue growth for the company.

This Manager - Global Services Group Finance opportunity is a role focusing on data driven analytics and decision support for all Global Service Group LFOs. This role is expected to drive critical monthly analytics, improve business performance by utilizing data driven insights, and partner with colleagues across both finance and the business to influence change. This position will be critical for the operation and success of Global Services Group as well as American Express. To be successful, the candidate will need to collaborate with business partners to identify key analytics projects, improve visibility into monthly results, and drive operational efficiencies to the month end process This role will have exposure to senior leaders and will interact frequently with GSG Business and Business Unit CFO teams.

How will you make an impact in this role?

• Build and maintain high-impact relationships with all Global Service Group LFOs.
• Collaborate with Finance and Business Partners to drive thoughtful analytics to support leadership decision making.
• Implement new tools and process improvements to enhance reporting, enable analysis, and drive automation
• Partnering with Business to develop recommendations, influence outcomes, and meet business objectives
• Presenting to Senior Leadership, including Business and Finance
• Perform analysis leveraging Finance and GSG analytical data in Cornerstone
• Create dashboards and presentations for senior leadership with the goal of sharing new and innovative analytics potential business opportunities and streamlined monthly results tracking

Qualifications

• Bachelor's Degree with 4+ years of experience in Finance or a relevant Analytical role
• Manipulates large amounts of data and generates meaningful insights
• Continuously questions analysis to identify and correct inconsistencies
• Breaks down problems and applies appropriate techniques to solve
• Synthesizes data and articulates key messages in an easy-to-understand story
• Demonstrates thought leadership and deals effectively with ambiguity
• Makes decisions quickly and effectively
• Approaches challenges with an agile mindset
• Builds and leverages relationships to influence and drive results
• Effectively manages multiple priorities and tight deadlines
• Expertise in writing SQL Queries a plus
• Skilled in Microsoft PowerPoint and Excel, with knowledge of Macros/VBA
• Experience with Hive, DBeaver, or other SQL-based database tools
• Experience with Oracle Smart View, IBM TM1 Planning Analytics, and Microsoft Power BI is preferred

Salary Range: $90,000.00 to $165,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible work arrangements and schedules with hybrid and virtual options with Amex Flex
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

At American Express, you'll be recognized for your contributions, leadership, and impact-every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our company values and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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