Manager, Deal Desk

Why join Nextech?

We are a leader in specialty healthcare technology solutions, headquartered in Tampa, FL.

We are an ever-growing team, guided by our iCREATE values of Integrity, Collaboration, Respect, Empowerment, Accountability, Trust, and Excellence. We hold these values in high regard and are driven to succeed in all we do.

We’re committed to hiring and retaining talent, which is why we invest in our employees through competitive pay, a generous bonus structure, great healthcare, a comprehensive wellness program, and many other benefits.

If you are a software engineer, finance or accounting professional, customer support specialist, or a business development expert with a passion for healthcare technology (just to name a few), we want to hear from you.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics are encouraged to apply. If you are a candidate in need of assistance or an accommodation in the application process, please contact [email protected].

Job Summary

The Manager - Deal Desk is responsible for leading and optimizing the quote-to-cash process, specifically focusing on transforming and streamlining the CPQ (Configure, Price, Quote) system. This role requires close collaboration with cross-functional teams to ensure a smooth and compliant quoting experience while adhering to all financial and contractual requirements. The ideal candidate will have experience working with integrated Salesforce and NetSuite environments and play a vital role in the company’s CPQ transformation efforts.

Essential Functions

• Identify and enable strategic opportunities to improve sales efficiency, enhance profitability, and establish stronger controls.
• Act as a trusted advisor to sales teams, collaborating with sales leaders to structure deals that align with both customer needs and Nextech's business objectives.
• Lead, mentor, and develop a high-performing team of deal desk professionals.
• Manage key aspects of the quote-to-cash process, ensuring accuracy and compliance with business and operational SLAs.
• Participate in pricing, packaging, and new product introduction initiatives and ensure policies, guidelines, and end-to-end processes are in place to handle new product/offering releases
• Lead cross-functional efforts to accelerate the quoting process and delivery
• Serve as the liaison between sales and finance, ensuring a seamless and efficient quote-to-cash process.
• Partner with the Sales and CRM Systems team to continuously improve operational processes and system performance.
• Collaborate with business stakeholders to define and refine operational workflows for the quote-to-cash process.
• Analyze deal trends, identify risks, and uncover growth opportunities through data-driven insight

Minimum Requirements

• Several years of experience in Contract Management, Finance, Pricing, Sales Operations, or related fields, with a strong focus on quote-to-cash processes
• Experience leading and managing CPQ transformation projects, preferably within Salesforce and NetSuite environments
• Experience leading a high performing team
• Experience driving operational improvements in a Deal Desk or Sales Operations
• Experience working in a high-growth B2B SaaS company
• Experience with RFP / RFI responses and support
• Proficiency with Excel, including lookups, indexing, pivot tables, and other advanced formulas

Preferred Requirements

• Salesforce CPQ Certification.
• Experience working in integrated Salesforce and NetSuite environments.
• Proven track record of optimizing quoting processes while adhering to financial and contractual requirements.

Total Rewards

• Generous annual bonus opportunity
• 401(k) with Employer Match
• Flexible Time Off: take time off when you need it without worrying about available hours
• 10 paid holidays + 1 floating holiday
• Volunteer Time Off
• Insurance: Choice of Medical, Dental, and Vision plans
• Health Savings Account with employer match
• Flexible Spending Account
• 100% Company-Paid Parental leave
• 100% Company-Paid Life Insurance and Short/Long Term Disability Insurance
• iCREATE Employee Recognition Program
• Wellness Program including discounts on medical premiums
• Employee Assistance Program with free counseling sessions available
• Corporate Discounts on Retail, Travel, and Entertainment
• Pet Insurance options

Working Environment

• Remote

Physical Demands

• Activities require a significant amount of work in front of a computer monitor.