Manager, Deal Desk

Recorded Future · Boston, MA

Company

Recorded Future

Location

Boston, MA

Type

Full Time

Job Description

With 950 employees, over $250M in sales, 1,500+ clients, and rapid year-over-year growth, Recorded Future is the world’s most advanced, and largest, intelligence company!

The Role: We are seeking a Manager, Deal Desk to assist our rapidly growing sales team. The incumbent will lead a global team of deal desk analysts, develop its charter, reduce friction in the sales process, and drive process automation. You will collaborate with cross-functional teams such as Finance, Legal, and Product Management, to streamline non-standard deals. The deal desk team is responsible for opportunity data management and also serves as a pricing steward. If you find this interesting and enjoy challenging the status quo, come join us!

What you'll do as the Manager, Deal Desk:

  • Manage all aspects of a deal desk support while focusing on minimizing sales cycle times and optimizing revenue and profitability
  • Drive deal efficiency and compliance to align with internal company policies while meeting customer requirements
  • Serve as a trusted advisor to sales executives and their teams on pricing, product configuration, business terms, and deal strategy to assist the sales effort
  • Work closely with Legal, Finance, and Product Management to ensure smooth processing of non-standard deals
  • Partner with Finance to review and reconcile ARR and all of its components
  • Build, own and enhance pricing tools and price lists in partnership with Sales, Finance, Legal and Product Management
  • Develop & deliver sales training collateral (e.g. product & pricing FAQs, new-hire pricing training, pricing and packaging migration, etc.) and serve as a subject matter expert on continuous improvement of deal desk policies and procedures
  • Provide guidance to sales on pricing, revenue and contracts in the deal making process

What you'll bring as the Manager, Deal Desk:

  • Minimum 5 years experience in sales operations, business operations or finance
  • Proficient in SFDC and SFDC CPQ
  • Experience in people management
  • Experience defining solution requirements and complex workflows required
  • Excellent communication skills
  • Excellent eye for details
  • Knowledgeable in SaaS revenue recognition principles
  • Strong analytical skills along with ability to demonstrate practical judgment in sophisticated situations

Why should you join Recorded Future?
Recorded Future employees (or “Futurists”), represent over 40 nationalities and embody our core values of having high standards, practicing inclusion, and acting ethically. Our dedication to empowering clients with intelligence to disrupt adversaries has earned us a 4.7-star user rating from Gartner and 8 of the top 10 Fortune 100 companies as clients.

Want more info? 
Blog & Podcast: Learn everything you want to know (and maybe some things you’d rather not know) about the world of cyber threat intelligence
Instagram & Twitter: What’s happening at Recorded Future
The Record: The Record is a cybersecurity news publication that explores the untold stories in this rapidly changing field
Timeline: History of Recorded Future
Recognition: Check out our awards and announcements

We are committed to maintaining an environment that attracts and retains talent from a diverse range of experiences, backgrounds and lifestyles.  By ensuring all feel included and respected for being unique and bringing their whole selves to work, Recorded Future is made a better place every day.
If you need any accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to our recruiting team at [email protected] 

Recorded Future is an equal opportunity and affirmative action employer and we encourage candidates from all backgrounds to apply. Recorded Future does not discriminate based on race, religion, color, national origin, gender including pregnancy, sexual orientation, gender identity, age, marital status, veteran status, disability or any other characteristic protected by law.
Recorded Future will not discharge, discipline or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant.

Apply Now

Date Posted

02/02/2023

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