Manager, Deal Operations

Airtable is looking for an experienced, analytical, and detail-oriented Manager, Deal Operations to support our global Sales organization. In this role, you must be comfortable serving in both a process design and execution position and are expected to perform as both an individual contributor and manage Deal Operations analysts, contractors and/or managed service provider/s. You will motivate, empower and mobilize the Airtable team, leading the following areas:

• Salesforce Data Integrity. You will support our GTM teams and own Salesforce data hygiene, strategy, and ongoing governance. Strong execution is critical in this role given Airtable’s ability to carve equitable territories and to effectively prioritize outbound prospecting hinges on the completeness and accuracy of Salesforce data. You will work cross-functionality with Management from other teams, including Sales, Field Operations, Business Systems, and Analytics.
• Sales Systems and Tools. You will be the business owner of Airtable's Salesforce Quote-to-Order systems. Your team will lead major systems enhancements and rollouts of new processes or tools to support the sales cycle. You and your team will be responsible for documenting business requirements, partnering with BizTech to execute them, and conducting UAT to ensure successful and timely project delivery. In this role, your goal will be to improve sales efficiency by driving enhancements and adoption of sales systems and processes.
• Successful candidates will be able to navigate a fast-moving results-focused environment and be able to thrive under the pressure of tight deadlines without compromising quality or efficiency.

• Drive our GTM Data Enrichment Strategy, continually developing what data quality excellence looks like
• Assist with bulk data jobs/requests; support key stakeholders with Dashboard Creation Requests
• Monitor key GTM Systems for data integrity issues and drive enhancements to accelerate deal closure
• Partner with Sales Technology on how we can best architect for new workflows / business functions
• Develop effective relationships and regular communication with business partners in a highly matrixed team environment
• Take pride in your work, obsess about measuring results using quantitative metrics, sweat the small stuff, and be accountable
• Keep a “customer service” mindset, set fast but achievable SLAs, maintain transparent and effective two-way communication with business partners
• Understand how your role fits into the bigger picture and proactively anticipate and address business needs

• 5+ years of experience leading projects cross functionally within a global sales organization
• Working  knowledge of Salesforce Sales Cloud
• High EQ communicator who can to speak in front varied audiences, including executives
• Strong business judgment and project management skills
• Experience leading / coaching a team of early-in-career team members, team members of varying degrees of experience, in a remote environment

Compensation awarded to successful candidates will vary based on their work location, relevant skills and experience. The base salary range for this role is $130,800 - $185,300 for work locations in San Francisco, Mountain View, Seattle, NYC and LA. The base salary range for this role is $117,800 - $166,800 for all other work locations including remote. Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.To learn more about our comprehensive benefit offerings, please check out Life at Airtable.
Airtable is an equal opportunity employer. We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive. We welcome people of different backgrounds, experiences, abilities, and perspectives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any characteristic protected by applicable federal and state laws, regulations and ordinances. Learn more about your EEO rights as an applicant. 

VEVRAA-Federal Contractor

If you have a medical condition, disability, or religious belief/practice which inhibits your ability to participate in any part of the application or interview process, please complete our Accommodations Request Form and let us know how we may assist you. Airtable is committed to participating in the interactive process and providing reasonable accommodations to qualified applicants.