Manager, Developer Experience Engineering

• Manages all day-to-day activities of the team. Ensures team is operating using scrum methodologies and rituals.  

• Oversees the daily operations of the team, including managing CI/CD pipelines, automation processes, and infrastructure maintenance. Ensures the reliability and performance of systems and applications. 

• Identifies opportunities for process improvements and implement best practices to enhance the efficiency and effectiveness of team workflows 

• Works with the Application Development teams to prioritize CI/CD enhancement requests, identify opportunities to improve the developer experience and implement Waystar SDLC policy and procedures 

• Communicates team roadmaps, project plans and sprint metrics to leadership to gain alignment 

• Schedules projects and resources, and monitors project timelines; will ultimately be accountable for the success or failure of all team projects 

• Conducts People Operations responsibilities for all assigned team members, including performance reviews, disciplinary action, and communication of companywide announcements 

• Motivates and provides guidance to team members to accomplish team goals through counseling, performance reviews, mentoring, and team building activities 

• Coaches team members, helping them develop into more senior/experienced engineers 

• Establishes training offerings, suited for individuals’ needs, for them to progress in their career goals 

• Technical capabilities are on par with the Technical Lead 

• Additional duties as assigned 

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.