Manager, Engineering - Analyze, Reporting

SurveyMonkey is a global leader in online surveys and forms that empowers people with the insights they need to make decisions with speed and confidence. Our fast, intuitive feedback management platform connects millions of users worldwide with real-time AI-powered insights that drive meaningful decisions. We provide answers to more than 20 million questions every day so that people and organizations can attract new audiences, delight customers, create advocates, and extend their competitive advantage in the marketplace. Our vision is to raise the bar for human experiences by amplifying individual voices. Learn more at surveymonkey.com.

What we’re looking for

The Analyze Reporting team is looking for an Engineering Manager with a passion for solving complex, challenging problems in a constantly evolving ecosystem. In addition to supporting engineers on the team, this manager will be working as part of a trio with product manager and designer to help shape incremental, data-driven solutions.

Our Analyze organization delivers application functionality that empowers our customers with instantaneous, actionable, and understandable insights from their data that can be easily discovered, explored, and shared. Within our Analyze organization, our Reporting team is responsible for our critical data visualization technologies across our entire application. The team is full stack composed of both front and back end developers.

What you’ll be working on

• Support a team of experienced developers to design, build, and evolve SurveyMonkey’s Analyze experience.
• Strong decision-making skills with the ability to make sound judgments in complex and dynamic situations. This includes prioritizing tasks, resolving conflicts, and mitigating risks.
• Strong leadership skills with the ability to lead and inspire engineering teams. This includes experience in managing and mentoring engineers, providing technical guidance, and fostering a positive team culture.
• Facilitate career growth for your team members through coaching, frequent feedback, and providing opportunities to develop their strengths and acquire new skills.
• Work closely with UX designers, product managers, and development team to build new experiences and key functionality.
• Be a key player in cross-team technical initiatives and collaboration
• Continuously build and expand your own technical expertise as well as drive excellence in engineering within the team.
• Hold responsibility for service and uptime SLA’s.
• Responsible for delivering crucial and time sensitive commitments.

We’d love to hear from people with

• 3+ years of experience leading or managing an engineering team
• 3-5+ years of professional programming experience shipping production quality code
• Experience leading and shipping data-intensive web applications
• Hands-on knowledge in one of our ecosystem tools (e.g., JavaScript, Node.js, React, Webpack, Storybook, CSS-in-JS, PHP, Java)
• Passion for promoting best practices and engineering standards, adopting new technologies, and mentoring developers
• Strong interest in doing code reviews, writing tech specs, collaborating within and across teams, and troubleshooting issues
• Excellent communication skills and ability to present technical information to non-technical stakeholders, and facilitating effective communication within the engineering team
• Ability to work with both co-located and remote engineers across time zones and cross-functional partners 
• Experience working with cloud technologies, especially within the AWS ecosystem is a plus
• Data-streaming, B2C, SaaS experience is a plus
• Familiarity with other technologies such as OpenSearch, Kafka, Python, Docker, GitHub Actions, GraphQL is also a plus

Why SurveyMonkey? We’re glad you asked 
SurveyMonkey is a place where the curious come to grow. We’re building an inclusive workplace where people of every background can excel no matter their time zone. At SurveyMonkey, we weave employee feedback into everything we do to create forward-looking benefits policies, employee programs, and an award-winning culture, including best workplace for parents our annual holiday refresh, our annual week of service, and our C.H.O.I.C.E Fund. In addition, we’ve reimagined the way we work to allow employees to choose what works best for them -- working in-person, fully remote, or a hybrid model that combines the two through our Choice Model.
Our commitment to an inclusive workplace
SurveyMonkey is an equal-opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

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