Manager Engineering I

Introduction

Toshiba Global Commerce Solutions is seeking a Software Engineering Manager who will be responsible for leading a team of 10 to 20 software engineers towards the development, delivery, and support of TGCS Software products and customizations for the worldwide retail market.

Our organization provides software solutions for some of the world's largest retailers, partnering with brands like Walmart, Kroger, Lowes Foods, and Costco to deliver innovative consumer experiences leveraging a wide range of technologies.

The candidate will be part of a cross-functional team responsible for planning, developing, releasing, and customizing software solutions. You'll develop and nurture key relationships with services program management, technical sales, product management, procurement, business partners, and other supporting groups to ensure the timely release of solutions that will fully satisfy demanding customer expectations.

This position requires people management experience and proven knowledge of software development processes to drive team activities with the understanding of requirements and business drivers.

Responsibilities:

• Managing all personnel aspects including: hiring, managing individual performance, compensation, job assignments, dealing with conflict, career building, coaching, etc.
• Managing the delivery of a broad scope of quality software releases ensuring commitments are met with respect to quality, budget, and schedule.
• Promoting continuous process improvement and best software development practices across a global team that will enable the development of innovative products.
• Ensuring Agile practices are applied and followed.
• Ensuring proper communication on deliverables up through management levels within the organization.
• Manage the support of the software releases and act as the single point of contact for all support activities and escalations.
• Identify and resolve problems, gaps, and challenges in the software engineering processes.
• Foster an environment of collaboration, trust, and accountability for departmental and cross-functional teams.

Required Skills:

• 1+ years minimum people management experience.
• 3+ years minimum leading software development teams and projects.
• Excellent communication skills, both written and verbal.
• Good analytic and logical problem-solving skills.
• Proven hands on software development experience.
• Possess a level of comfort to work "in the weeds" with technical software development teams, as well as at a portfolio level with high-level executives.
• Strong collaborative and team work oriented skills.
• 3 years minimum experience in Agile development.

Preferred Skills:

• Bachelor's degree in a related software engineering / computer science field.
• Domain knowledge in the area of Retail.

About the Company:

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Company provided life insurance.
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email [email protected] to request an accommodation.

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)