Manager-Enterprise Systems

Provides senior-level support to the EVP - Performance & Integration by overseeing the enterprise systems portfolio and leading the delivery, support, and advancement of technology, process improvement, and user experience. Set the strategic vision for enterprise systems based on key business goals to create an integrated roadmap that aligns efforts and drives focus on Gillette initiatives and strategic goals. Collaborate with the business leaders to proactively prioritize enterprise-wide activities and strategies that harness technology to transform care and performance. Cultivate a culture of high-performing teams who partner with the business to inform, enable, and transform the delivery of work through highly effective relationship management.

This is a remote opportunity, although the selected candidate will be expected to reside in MN or WI and be able to travel to the St. Paul, MN location as needed.

Compensation & Benefits

The annual salary range for this opportunity is $119,787/annually to $179,649/annually, with a median salary of $149,718/annually. Pay is dependent on several factors including relevant work experience and internal equity. Salary is just one component of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package, including a retirement saving match, tuition and certification reimbursement, paid time off, and health and wellness benefits.

Primary Job Responsibilities

• Define and monitor SLA (Service Level Agreements) for all services rendered by the department
• Define high-level strategic and operational planning for departmental initiatives.
• Collaborate with business leaders to align technology with business and strategic goals.
• Translate strategy into an executable tactical plan.
• Provide strategic planning, development, evaluation, and coordination of various information, technology, and process improvement initiatives.
• Develop and iterate project portfolio, including technology, analytics, process improvement, business technology, and strategies.
• Communicate complex portfolio sequences out institutional strategic initiatives crossing clinical, enterprise process, and technology needs.
• Collaborate with leadership and governance teams to maintain a roadmap for advancements and newly available technologies.
• Define and maintain technology and process improvement Key Performance Indicators.
• Support and guide team leads to ensure teams are focused on work that delivers value and positive results.
• Participate in other organizational governance and committees as needed.
• Accountable for departmental budget as well as technology and analytical needs organizationally.
• Collaborate and direct the enterprise systems department's goals, policies, and practices.
• Provide input and support to the teams and department to ensure compliance and adherence with regulatory authorities in all upgrades and implementations.
• Manages and negotiates with vendors and consultants as required.
• Ensure change control and management practices are utilized for all technical and project-related work.
• Resolve complex technical problems

Qualifications

Required

• Bachelor's degree or equivalent experience.
• Minimum three years experience in leading teams
• Experience with Electronic Health Record standards, tools, and team strategies.
• Demonstrated experience leading an enterprise change management effort

Preferred

• MBA, MHA, or MS in Computer Science, Technology Management, or related field
• Experience with Cerner Millennium
• Experience in a hospital or healthcare setting
• Experience with healthcare billing and revenue cycle systems
• Experience with Microsoft 365

Knowledge, Skills and Abilities

• Demonstrated interpersonal, presentation, and leadership skills
• Experience working to improve key business capabilities and processes in areas of the business.
• Experience designing functional and integrated test plans
• Experience translating user needs into successful processes and system design
• Exhibits professionalism, honesty, integrity, respect for every individual, and teamwork
• Displays a high degree of initiative, energy, dedication, and innovation regularly
• Demonstrated ability to work effectively with users at diverse organization levels and a variety of skill levels
• Demonstrated analytic decision-making, and problem-solving skills
• Demonstrated ability to work effectively on an autonomous or team basis

Gillette requires all staff to be fully vaccinated for COVID-19 unless there is a Gillette-approved medical or religious exemption. New hires will be required to have at least one dose of the COVID-19 vaccine prior to starting employment and submit proof of 1st dose of COVID-19 vaccine prior to 1st day. Gillette also requires all employees to receive the influenza vaccine or wear an approved face mask during influenza season. The flu vaccine can be done at the time of the health clearance appointment.

Gillette Children's is committed to recruiting and retaining a diverse team, as we know that the diverse experiences of our employees make Gillette a stronger and better organization. We are committed to creating an equitable and inclusive environment where all patients, families and staff are welcomed and valued. We believe diverse perspectives and identities foster excellence, improve patient care and are essential for Gillette to fulfill its mission. Our team members collaborate to help patients of all backgrounds and abilities reach their full potential.

Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.

Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.

To learn more about working at Gillette Children's, please visit https://www.gillettechildrens.org/careers.

Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit https://www.e-verify.gov/ for further details regarding e-verify.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)