Manager, Global Product Support Engineer (M5)

Key Responsibilities

• Take an ownership to develop new hardware and products collaborating with Process, Hardware, Mechanical engineering , Software, Electric, and Safety teams.
• Track status of new hardware and products status including logistics of parts delivery.
• Work with safety team to resolve any safety related items in product design and development phase as the highest priority.
• Work with suppliers to make new parts collaborating with mechanical engineers.
• Install new hardware to evaluate the function in AMAT lab within safety guidelines.
• Summarize and report the issues with potential root causes, and explain action plan to resolve the issues.
• Take an ownership to resolve issues collaborating with all team.
• Make procedure for Best Known Methods (BKMs) to operate the new products including Startup and Preventive maintenance (PM).
• Work with manufacturing for new releases hardware and products.
• Manage team to accelerate hardware development activities considering customer and internal development timeline.

Functional Knowledge

• Demonstrate expanded conceptual knowledge in own discipline and broadens capabilities
• Ability to use MS EXCEL and MS Project

Business Expertise

• Interpret internal/external business challenges and recommends best practices to improve products, processes or services

Leadership

• Lead the project team and make clear priorities considering customer requirements, internal development timeline, and risks.

Problem Solving

• Take an ownership to resolve any hardware related issues with new hardware and products collaborating with all team.

Impact

• Impact the achievements to customer, operational, project or service objectives; work is guided by functional policies

Interpersonal Skills

• Communicate and discuss difficult issues, requirements, business, and risks with other teams to adopt a different point of view.

#LI

Engineered Optics

Qualifications

Education:

Bachelor's Degree

Skills

Certifications:

Languages:

Years of Experience:

10 - 15 Years

Work Experience:

Additional Information

Travel:

Yes, 20% of the Time

Relocation Eligible:

Yes

U.S. Salary Range:

$164,000.00 - $225,500.00

The salary offered to a selected candidate will be based on a number of factors including location and level and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.