Manager, Go-To-Market Reporting & Analytics

At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you're a close but not exact match with the description, we hope you'll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
We are seeking a dynamic and experienced individual to join our Go-To-Market Organization as the Manager of Revenue Operations Reporting & Analytics. This pivotal role will play a central ownership role in developing reporting and analytics for our central Go-To-Market organization. This will involve the development and sustainment of visualizations, partnering with BI to develop analytics standards, and to work across the organization to ensure source of truth data sources and metric definitions. In addition, this role will be responsible for providing analytical problem solving support to the various GTM organizations across Marketing, Sales, and Customer Support.
How You'll Make a Difference

• Develop and own effective and comprehensive reporting systems (visualizations, reports, and analysis) the reflect Go-To-Market source of truth performance monitoring
• Collaborate with and support stakeholders across the Go-To-Market, Finance, and Business Intelligence units to ensure alignment of business metrics and source standardization
• Enable automated and accurate reporting of GTM metrics in forums such as MBR/QBRs, Strategic Initiatives, Board Materials, or other Business Reviews.
• Support our Go-To-Market organizations with analytical support to assist in data driven problem solving
• Identify opportunities for growth and potential risks based on business trends and communicate those insights back to the organization
• Support the management of strategic programs and initiatives and work with Finance and GTM Ops to establish and align on business impact sizing
• Support our consolidated Go-To-Market data and metrics posture to ensure alignment of business performance monitoring
• Stay up-to-date on industry trends, best practices, and emerging technologies in our competitive landscape

Who You Are:
You are quantitative and curious. You are excited by making dashboards accessible to a non-technical audience. You enjoy understanding cause and effect in various business situations. You enjoy finding creative solutions to hard problems and are structured in your thinking. Ideal for someone who wants to launch a career in business analytics.

• You have worked in a business intelligence or analytics role for 7+ years professionally, including 4+ years in high tech (preferably B2B SaaS environments with multiple product offerings and global reach)
• You have a track record of success in working across a Go-To-Market or Finance organization driving effective and visual appealing reporting and accurate and comprehensive analytics
• You possess strong SQL skills for data collection and analysis including visualization platforms such as Tableau, Thoughtspot, or similar
• You are a problem solver and understand problem structuring and critical thinking skills to direct analysis and test hypotheses and communicate insights back to senior business decision makers (consulting experience is a plus)
• You are a self-starter, motivated by continuously solving hard problems.
• You are adaptable, intellectually curious and ready to embrace change in dynamic environments
• You are confident in modeling business scenarios using Google Suite and other tools
• You are strong at driving alignment, managing time, and managing priorities
• You are experienced at managing business rhythms in an agile SaaS or other fast-paced work environment
• You are a great communicator and negotiator able to develop shared perspectives and foster strong organizational relationships
• You are passionate about customer's experience in e-commerce
• You have a Bachelor's degree in Analytics, Engineering, Finance, or a related field (Masters degree preferred, MBA is a plus)

The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Base Pay Range For US Locations:
$124,000-$186,000 USD
Get to Know Klaviyo
We're Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we're developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators-ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you're ready to do the best work of your career, where you'll be welcomed as your whole self from day one and supported with generous benefits, we hope you'll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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