Manager, Growth (Global Development)

About Fraym
Fraym generates precise data about what people look like, what they think, and how they behave at any geographic level, including down to the town or village level. Organizations around the world use our location-based data to understand social and economic dynamics, design comprehensive programs, and monitor and evaluate investments that national statistics and polling data cannot reveal. Fraym has developed replicable and highly scalable methods for producing actionable and comparable data across any geography of interest. Driven by our work with partners like the Bill and Melinda Gates Foundation, World Bank, African Development Bank, UNDP, and other global institutions, we now produce and deliver critical novel datasets for key policy and advocacy issues. These span categories such as equitable COVID-19 vaccine allocation, inclusive renewable energy access, inclusive economic recovery, and combating misinformation.
Summary of the Position
You are a person who excels at building and nurturing relationships that drive substantial sales growth. You have a deep understanding of navigating complex sales cycles and investing in long-term strategies. As a Manager, Growth, you will be responsible for expanding relationships with one of our most prominent and influential clients.
You will collaborate closely with internal experts to shape external communications, deliver tailored pitches, and identify opportunities for significant growth within this high-profile account. In addition, you will work with the account team on our existing contracts, ensuring seamless delivery and exceptional customer service. You understand that this combination of efforts leads to sustained account growth and are ready to bring your innovative ideas to continuously improve and adapt our strategy.
Your responsibilities will include, but are not limited to the following:

• Account Leadership: Partner with internal teams to refine our messaging and offerings tailored to meet the needs of our customers and their end users.
• Account Expansion: Develop and implement strategies to grow existing contracts and secure new engagements within the account. Identify and pursue opportunities with complementary potential customers.
• Collaboration: Work closely with project teams to showcase Fraym’s data capabilities and initiate sales discussions with potential data users.
• Communications: Create compelling use cases and customer success stories that highlight Fraym’s value proposition, utilizing our marketing and communication channels.

You will have the following qualifications and skills:

• 10+ years of account management experience with a focus on sales to foundations, international organizations, or development donors.
• Demonstrated success in maintaining and growing high-value accounts, including 7 and 8-figure clients.
• 5+ years of experience in international development, with expertise in areas such as gender equality, global health, or nutrition.
• Strong background in program management or customer service.
• Experience in a start-up or small business environment is preferred.
• Bachelor’s degree in business, international studies/affairs, or a related field; a Master’s degree is preferred.
• Excellent written, analytical, and oral communication skills in English.

Fraym’s home office is in the Washington, DC area. The ideal candidate would be located in Washington, DC, or Seattle, WA, but remote candidates will be considered.