Manager, Growth Strategy

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Job Summary:

As a Manager, Growth Strategy, you will play an integral role in developing operational solutions that improve the experience of LifeStance clinicians and patients across the country and further the mission of the organization.

In this role, you’ll own a set of strategic operational priorities and be asked to design and implement data-driven solutions that support LifeStance teams at-scale. You will work cross-functionally with Digital, People, Finance, Clinical Leadership & Shared Services to lead teams toward solving complex problems. Additionally, you will have the opportunity to build relationships with Operations leaders across the business to understand their needs and develop initiatives that allow them to better drive performance across the geographies they lead. This role will challenge you to leverage principles in process improvement and change management to identify opportunities and then implement & monitor progress to drive sustainable business outcomes that help further our mission.

Location:  Remote; flexibility to travel up to 10% of time to support projects or initiatives onsite at LifeStance practice locations or to attend team meetings.

Compensation:  $128,000 - 150,000/annually, with additional annual discretionary bonus potential

Duties/Responsibilities:

• Partner with Operations Leadership to understand problems impacting Specialty Service business performance and develop data-driven solutions to improve performance.

• Support Operations Leadership in the day-to-day management and operation of Specialty Services which may include training staff members, coordinating with other departments (e.g., Billing, Intake), and ensuring compliance with LifeStance policies and procedures.

• Collaborate cross-functionally to design, implement, and monitor scalable processes and solutions that enable us to deliver against business objectives.

• Analyze data to identify opportunities for improvement as well as operational strategies to deliver on team KPIs.

• Communicate performance updates, recommendations and process-improvement opportunities effectively (written & verbal) to executive and senior leadership in a concise, compelling manner.

• Navigate multiple competing priorities, while maintaining exceptional work product.

• Leverage best practices in change management to implement solutions across our national Specialty Services structure, including partnering to ensure effective communication, training strategy, and measurement framework to ensure sustained business improvement.

Required Skills/Abilities:

• Microsoft Office experience; Strong Excel skills (pivot tables, formulas, etc.). 

• Strong technical and analytical skills. 

• Excellent written and verbal communication skills and ability to handle sensitive and confidential information. 

• Highly organized with strong attention to detail and accuracy. 

Education and Experience:

• Bachelor’s Degree required

• MBA, MHA or other advanced education preferred

• Minimum of five (5) years of relevant experience required

• Three (3 ) years of experience in a healthcare leadership and/or management role preferred

• Previous experience in a high-growth company preferred

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.