Manager, Health Solutions Implementation

About League

The Role: 

As the Manager of Health Solutions Implementation you will be a strategic partner to our rapidly growing business. Your work will be instrumental in driving implementation of League's Health Solutions and ensuring the successful integration of these  solutions within our clients organization. 

In this role, you will act as a key point of contact between our internal stakeholders and select clients in driving optimal content and marketing implementations based on client needs. 

This role involves project management, client relationship management, and technical coordination to achieve seamless implementation and client satisfaction. You will build, nurture, and grow business relationships with internal stakeholders and our clients. 

The ideal candidate will be passionate about our mission, creative in driving business value and capable of operating with a high comfortability in an ambiguous environment. 

What you will do: 

• Project Management & Delivery:
• Lead the implementation of high-complexity health solutions launches (related to content and marketing communications), ensuring alignment with the larger implementation plans and client commitments. 
• Act with a business owner mindset, evaluating the success of key initiatives and making the key decisions to drive growth
• Work cross-functionally to launch projects related to new product offerings that support content within the defined workstream. (Teams include: product, engineering, data, content and marketing configuration, within others) 
• Define clear workstream requirements, breaking down complex projects into manageable components that deliver measurable business value.
• Act with a business owner mindset, making the key decisions to manage commitments while ensuring solutions are integrated successfully with client to drive expected goals 
• Drive key conversations with clients on engagement solutions orchestrated by League. Leverage feedback to optimize solutions  
  
• Complex Data Analysis & Decision Making:
• Utilize complex data structures to inform implementation decisions and provide actionable recommendations to clients and leadership around implementation
• Cross-reference issues with internal and external factors to ensure informed decision-making

About you:

• A highly organized individual with a track record of delivering multiple complex initiatives on time, at the same time, within the defined expectations and with clear communication 
• 1-3 years of experience in a client-facing role with a focus on project leadership
• Clinical expertise and/or credential (RN, RD, etc) is a strong plus, not required
• Strong leadership skills with the ability to influence decision makers without direct authority
• A proactive approach to problem-solving with the ability to cross-reference issues and provide well-informed recommendations. You have an organized, analytical mind and can overcome challenges, in a thoughtful and meaningful way
• Analytical with strong attention to detail. 
• Expertise on data-driven decision-making.
• Excellent communication skills, both written and verbal
• Ideally you have experience on the Health Space  and/or consultant with SaaS and/or health industry 
• A plus if you are a licensed health professional (RN, PA, NP, PharmD, RD, etc)  with a strong history working in direct patient care AND also has worked in non direct patient care areas supporting the broader healthcare landscape.
• A plus if you have experience on content management and marketing on a health space

Culture:

• You are a committed team player and collaborator; you understand that in order to build something special, we need to make each other better
• You are a self-motivated, optimistic learner who will thrive in a fast-paced environment and can work independently even when the path isn’t clear
• An advocate; you have passion for League’s mission to drive innovation and transform healthcare

• Security-Related Responsibilities
  • Compliance with Information Security Policies
  • Responsibility and accountability for executing League's policies and procedures
  • Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violation

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at League and believe you can add value to our team, we would love to hear from you.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you are an individual in need of assistance at any time during our recruitment process, please contact us at [email protected].

Our Application Process:

Applying to a role you love can be exhausting, and understanding the next steps can feel vague and uncertain. You have done the hard part of submitting your application; let's do ours by sharing potential next steps

• You should receive a confirmation email after submitting your application.
• A recruiter (not a computer) reviews all applications at League.
• If we see alignment with League's needs, a recruiter will reach out to learn more about your goals. The recruiter will also share the team-specific interview process depending on the roles you are exploring.
• The final step is an offer, which we hope you will accept!
• Prior to joining us, we conduct reference and background checks. Additional checks could be required for US Candidates, depending on the role you are exploring.

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