Manager, HP Epic Core Administration

The Health Plan Application Manager is responsible for the management of analysts for the support and optimization of an assigned set of Health Plan applications, Epic modules and resources, in order to maintain appropriate functionality and performance utilizing established CCHCS methodologies. Responsibilities of the Health Plan Manager include, but are not limited to: Manages support, issues, application configuration, workflows, data conversions, data validation etc. Supports and analyzes business operations during build decisions. Prioritizes requested changes to applications. Manages software updates. Manages the business relationships among end users, third parties and Epic implementation team including communications. Establishes direction and support for the team.

Qualifications:

• Bachelor's degree required (Preferably in Health Care, IT, Business, or a related field.
• 1-2 years of experience in a supervisory or management level role preferred, ideally with a cross-functional team.
• 3+ years of product, program, or project management preferred. (Preferably with a health plan)
• 5+ years of experience working in an IT or similar environment required
• Experience working in a health care environment preferred.
• Familiar with enterprise change management processes.
• Experience with Epic applications, ideally Tapestry, Healthy Planet.

Licensure, Registration, and/or Certification:

• Epic certification required within 9 months of employment.
• ITIL Foundation and CAPM certification preferred.