Manager, HR Business Partner - West

Job Description

The primary purpose of this role is to partner with the assigned Divisional School Director and District Manager leadership team in delivering against the business growth objectives by providing insight, coaching, and change management support. The Manager, HR Business Partner accomplishes results by identifying and engaging internal and external resources along with the use of data, analytics, and strong business and organizational acumen to maximize decision effectiveness.

Essential Functions:

1. Gain deep knowledge of the unique talent challenges within assigned Division and partner with Director, HRBP and leaders to address them, ensuring alignment with the business objectives and the strategic vision of the organization.
2. Conduct data analysis and employ insight about the business, LCG culture, and external trends to identify appropriate talent interventions and programs; present in a compelling way that influences leaders to take action on recommendations.
3. Utilize change management principles to help ensure clear communication, understanding and adoption of new programs and practices.
4. Coach leaders to improve leadership and team effectiveness; provide advice and counsel to leaders on performance management, career development, and talent management with an eye on key diversity metrics.
5. Engage appropriate centers of excellence (COE) partners to help guide decisions and actions related to various talent needs such as organizational design, workforce planning, talent acquisition, employee engagement, and retention.
6. Serve as a trusted advisor to help manage and resolve complex employee relations issues and investigations relating to School Directors and District Managers; partner with Employee Relations team and Legal as needed to ensure appropriate interpretation and compliance with policies and regulations.
7. Utilize case management systems (i.e. ServiceNow and EthicsPoint) to track and report on employee relations cases/activities.
8. Attend District Manager and/or School Director meetings, presenting on various topics impacting client group to keep them informed of LCG initiatives or trends.
9. Participate in or lead special projects for both the HR team and client level.

Minimum Job Qualifications:

• BA/BS Degree from an accredited college or university in Human Resources, Business Administration or related field.
• Minimum of 5+ years HR Business Partner, HR Generalist or HR functional experience in progressively responsible roles, including Employee Relations experience.
• Knowledge of Federal labor and employment laws, and state-specific laws with regard to leaves of absence, overtime, and safety.
• Skilled in quantitative and qualitative data analysis and using data to drive decision-making.
• PHR/SPHR or SHRM-CP/SCP preferred.

Other Skills and Abilities Qualifications:

• Excellent customer service skills with both internal and external customers.
• Capable of working with frequent interruptions and changing priorities.
• Effective written, verbal and interpersonal communication skills.
• Proficient time management, organizational skills, and ability to meet established deadlines.
• Working knowledge of multiple human resource disciplines, including total rewards, organizational diagnosis, employee relations, diversity, and inclusion, learning and development, talent acquisition and management, and application of federal and state employment laws.
• Strong business acumen with a keen aptitude to quickly assimilate new information relating to the drivers to company performance, the industry, and the marketplace.
• Proven ability to effectively adapt style and interact with all organizational levels in a multicultural environment and build strong, trusted relationships.
• Excellent consulting and coaching skills.
• Strong analytical skills and the ability to quickly interpret data, identify trends, and recommend multiple solutions.
• Ability to manage projects and to collaborate in diverse teams to foster productive outcomes.
• High degree of integrity and confidentiality and discretion at all times.
• Working proficiency with HRIS systems and MS Office Suite
• Travel as needed, expected 15%, including overnight travel

About Us

Learning Care Group, Inc. is the second-largest for-profit child care provider in North America and a leader in early education. Our programs are designed for children aged 6 weeks to 12 years. Across our eight unique brands, we're committed to creating state-of-the-art facilities with the latest technology and expert-driven curricula created by our own Education team.

Our Promise

To make a difference and have a positive impact on every child at our schools, their families, and the communities we serve every day. We support child development for infants to school-age students, through a comprehensive, research-based curriculum in a safe, nurturing, fun school environment. As experts in child care and early education, we empower children to be ready for school, we instill a lifelong love of learning, and we provide a solid foundation for a successful future.