Manager, HR Operations

Linetec

POSITION SUMMARY

The Manager, HR is responsible for proactively leading both strategic and tactical HR support for the Operations team at their assigned location. This role will partner with the leaders and must understand the business beyond the HR function, influence the overall operations and contribute to successful business outcomes. The Manager, HR will act as change agent; assess and anticipate HR-related needs and proactively communicate needs with the HR team and leadership teams. Manager, HR will identify and influence new ways for HR to support the business and strategies. This role will serve as a generalist to provide operational HR counsel, coaching, talent acquisition, performance management, compensation, and associate relations.

POSITION DUTIES and RESPONSIBILITIES include the following:

Business Results - facilitates business change and performance across assigned groups by partnering with leaders to deliver on effective people strategies.

Recruitment & Talent Acquisition - partners with the Talent team to support the talent acquisition strategy for hourly and non-leadership exempt positions in the Operations departments.

Organization Capability - partners with leaders to understand current and future skill and capability needs.

• Works with leaders to assist in job design and role definition to ensure an appropriate structure is in place to meet business objectives. Supports leaders in communications with the workforce.
• Partners and works closely with the Manager of Training and Development to develop competencies and career progression opportunities for associates. Assists and supports associates with development and partners with leaders in supporting their associates on their development.
• Conducts regular succession planning reviews with assigned leaders.
• Facilitates associate training as required (Safety, Code of Conduct, Anti-Harassment, etc.), and acts as the liaison to work with and leverage the Manager of Training and Development for training content, LMS and facilitation to meet the needs of the assigned areas.

Employee Relations - be the primary contact for assigned leaders and associates.

• Manage and resolve routine and complex associate issues. Conduct effective, thorough and objective investigations.
• Balances the needs of the business and being a champion for associates. Knows how to negotiate win-win outcomes.
• Partners with leaders to assist with personnel related issues due to progressive discipline or leave management.
• Primary point of contact and support for associates in providing answers to questions regarding HR programs, such as policies, procedures, benefits, wellness, etc.

Performance Management - effectively administers the performance management process in collaboration with the VP, HR.

• Helps drive a focus on associate development with leaders. Assists in ensuring that the lean culture and tools are used to support business objectives and drive performance, cross training, etc.
• Acts as an advisor to leaders for performance issues and concerns to coach associates and also counsels associates as needed.
• Partners with leaders to proactively deal with performance issues in the early stages. Ensures associates and leaders have development plans to reach their full potential.

Human Resource Process - support and administration including:

• Supports assigned leaders in identifying policy or procedure changes; makes recommendations to VP, HR; assists with communication and implementation in assigned areas.
• Ensures compliance with HR procedures such as, audits maintenance of personnel files and HR compliance items.
• Participates in SFS and Apogee HR initiatives.
• Maintains working knowledge of state and federal labor laws and regulations.
• Assists with compliance items such as drug screening, workers compensation, and unemployment for assigned areas.
• Applies Continuous Improvement principles in own work performance and drive Continuous Improvement application in company operations.
• Other duties may be assigned.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned and required.

EDUCATION and EXPERIENCE REQUIREMENTS

Bachelor's Degree (B.A) from a four-year college or university in related field; and minimum 8 years relevant generalist work experience in Human Resources; preferably in a manufacturing environment.

Licenses & Certifications:

PHR/SPHR or SHRM-CP/SHRM-SCP certification preferred.

SKILL and KNOWLEDGE REQUIREMENTS

• Ability to understand the SFS business, aligning programs and services with strategic and business objectives.
• Ability to objectively coach associates and management through complex, difficult and emotional issues.
• Ability to analyze situations and solve problems.
• Collaborative approach when working with other depts. and at all levels of organization.
• Ability to positively influence change and provide leadership in adapting to changing business needs.
• Must be able to plan and manage multiple projects in a fast-paced environment.
• Position requires excellent interpersonal and communication skills (verbal and written).
• Strong computer and data analysis skills are required.

Computer Skills:

• HRIS/payroll software
• Applicant Tracking Software
• Proficient in Microsoft Office (Word, Excel, PowerPoint, and Outlook)

SUPERVISORY RESPONSIBILITIES

The Manager, HR - Operations has direct responsibility for the onsite HR Coordinators, local Payroll Coordinator, and HR Generalist roles and dotted line responsibility for the HR Service Level team supporting both business units.

WORK ENVIRONMENT/TRAVEL REQUIREMENTS

Mostly an office environment with occasional visits to the manufacturing floor. The noise levels in the work environment are usually moderate.

Travel requirements are infrequent but may provide support to other SFS locations as needed.

PHYSICAL REQUIREMENTS

Regularly required to sit or stand, reach, bend and move about the facility. While performing the duties of this job, the associate is regularly required to talk and hear. The associate must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Linetec is an Equal Opportunity Employer and Affirmative Action Company. Women, minorities, protected veterans, and individuals with disabilities are encouraged to apply.

Apogee and our brands are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status or any other characteristic protected by state or federal law.