Manager, HRIS & Reporting

Position Summary: 

Reporting to the Chief Human Resources Officer (CHRO), the HRIS & Reporting Manager (“HRM”) will have primary responsibility for data analysis, data integrity, data optimization, and reporting.

 The HRM provides workforce analytics that help the organization make informed, data-driven decisions. This individual will capture, study, analyzes, and report data trends relating to all facets of Human Resources, such as performance management, talent acquisition, turnover, talent development, and remuneration. The HRM needs to understand how to create workflows and leverage technology to optimize and automate HR processes/procedures, thereby increasing efficiencies. 

Responsibilities: 

• Oversee and maintain optimal function of the organization’s internal HR information services system (HRIS), which may include database management, network support, customization, development, maintenance, and upgrades to applications, systems, and modules.
• Oversee and perform workforce analytics, develop reports and/or dashboards drive productivity and performance, assist leadership to make informed decisions and highlight areas of improvement.
• Serve as point person for all reporting needs and requests (e.g., AAP/EEO, benefits, audits, client reporting, etc.).
• Develop and implement technical solutions to business issues to advance the Firm’s HR initiatives; define, analyze, and document business case. 
• Research and resolve HRIS issues, unexpected results, or process flows, perform scheduled activities, recommend solutions, and assist with mitigating issues.
• Collaborate with HR subject matter experts (SMEs) to provide support on applicable HR processes, procedures and/or systems.
• Identify opportunities for process improvement, automation, application operational efficiency, and security while maintaining data integrity.
• Work closely with payroll, compensation, and benefits team members to ensure accuracy of benefits deductions, status changes, compensation, and time/attendance related issues.
• Record and process employee information including annual leave, salaries, and working hours.
• Work with stakeholders to create, update and oversee processes and workflows for HRIS and implement timely updates as changes occur.
• Manage HRIS vendor relationships and maintain HRIS records and data integrity; serve as liaison between HRIS vendors and HR team to resolve issues.
• Serve as lead representative and liaison between Human Resource, Information Services, external vendors, and other stakeholders for HR database design and implementation projects.
• Collaborate with Benefits SME(s) to conduct benefit plan audits, ensuring data integrity between HRIS and benefit vendor data, addresses audit discrepancies.
• Design surveys pertaining to HR initiatives (onboarding, wellness, business orientation, manager meetings, etc.) and review and interpret survey results to drive toward meaningful business results for leaders.
• Design and facilitate user-friendly processes, guidelines, training, and documentation.
• Ensure all HR-related systems are compliant with data protection laws.
• Lead HRIS related projects, including HRIS vendor selection and implementation.

Qualifications: 

Required: 

• Bachelor’s Degree in Business, Human Resources, Information Systems, or related field preferred
• 5+ years of firsthand HRIS and HR process/system improvement experience
• 3+ years of experience managing HRIS implementations/enhancements
• Advanced competency in Microsoft applications such as Excel, Visio, Word, PowerPoint, and OneNote, as well as SharePoint
• Practical experience with HR database administration, including payroll systems
• Familiarity with human resource policies and procedures to ensure the HRIS meets organizational needs and goals, including knowledge of benefit plans, labor laws and regulations
• Excellent communication, organizational skills, and attention to detail
• Intellectual curiosity, and proactive problem-solving skills; forward thinking
• Strong business acumen, emotional intelligence, attention to detail, organizational, time management, customer-service and follow through skills
• Excellent written and verbal communication skills
• Proven ability to prioritize and manage a number of ongoing, diverse projects effectively in a fast-paced environment
• Strong attention to detail in all duties and responsibilities; ability to work independently, take initiative and responsibility; versatile enough to achieve short-term results in a fast-paced, change-oriented environment, while also helping shape the future of the HR department
• High level of discretion and the ability to maintain confidentiality of records and information
• Self-starter with high level of initiative; the ability to identify and capitalize on opportunities to bring greater automation to a variety of HR related processes

Preferred: 

• Prior hands-on experience with Greenhouse, PayCom, Lattice, and EWM
• Experience with HR generalist functions
• Ability to travel, on occasion (5-10%), for personal development, training, conferences and to support Ariel locations

Key Organizational Relationships: 

The HRM interacts and collaborates extensively with the HR team, Finance, and Payroll teams. In addition, there is a high level of interaction and collaboration with Communications, Marketing, and other executive leadership teams, as well as external vendors/contacts.