Manager, Identity and Access Management (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.
We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.
Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

The Manager of Identity and Access Management has primary responsibility for the management and operation of Availity’s Customer Identity and Access Management (CIAM) systems and tools. The IAM manager will provide leadership direction and subject matter expertise on all aspects of Identity Access Management including innovation, development, implementation, ongoing account lifecycle, platform identity management and administration. They will also be required to carry out other duties, projects, or activities as specified by their management.

Sponsorship, in any form, is not available for this position.

Location: Remote, US

Role qualifications:

EDUCATION AND CERTIFICATION REQUIRED
• Bachelors degree in computer science, engineering or other technology related degree or 3 years of cyber security experience would be considered in lieu of a degree
• CISSP or CISM Preferred

WORK EXPERIENCE REQUIRED
• 2 years of experience in multiple disciplines of information security with at least 2 years of management responsibility
• Demonstrated expert knowledge and understanding of the key principles of Identity Access Management.
• Demonstrated in-depth knowledge of development and implementation of IAM systems, components and periphery systems.
• Demonstrated in-depth knowledge of Authentication, Authorization, and Accounting implementation and governance.
• Demonstrate in-depth knowledge of industry frameworks or standards related to security like NIST 800-53r4 with additional focus in IAM like NIST 800-63-3.

SPECIALIZED SKILLS & KNOWLEDGE REQUIRED
• Expert in Identity Management and Web Security technologies
• In-depth knowledge of multifactor authentication (MFA) architectures, implementations and best practices
• Working knowledge of multiple IAM systems (traditional and cloud) such as PingIdentity, ForgeRock, Okta, AWS Cognito, and SailPoint
• In-depth knowledge of RBAC and ABAC security models
• Knowledge of information security program management and Project Management principles and techniques
• Knowledge of resource management principles and techniques
• Knowledge of enterprise incident response, roles, and responsibilities with a focus on identity and attribution aspects
• Knowledge of network and host security architecture concepts and access controls

• Knowledge of Cloud Platform Fundamentals (Saas, IaaC, etc)
• Working knowledge of DevOps Fundamentals

• Knowledge of basic system administration, network, and operating system hardening techniques

• Knowledge of new and emerging IAM and information security technologies 

• Reliable, punctual attendance is an essential function of the position

• Ability to collect, analyze and assess information to draw meaningful conclusions

• Ability to learn quickly and thoroughly in rapidly changing conditions

• Demonstrated ability to think and act under pressure.

• Demonstrated effective verbal and written communication skills with ability to take highly technical information and present to all levels of management, technical staffs, and business/professional contacts.

• Strong leadership by influence, adaptability to multiple styles of management and decision authority

• The ability to accept and manage changing priorities and address issues quickly and professionally.

• Strong customer-service orientation and a commitment to lead others to achieve outstanding customer satisfaction.

• Demonstrated project management experience in organizing, planning and executing large-scale projects from conception through implementation.

• Analytical abilities, result-focused, action oriented, and ability to work effectively with customers and IT Leaders.

What you will be doing:

• Participate as an IAM representative in cross functional working groups and Architecture Teams.
• Provide both cadenced and Ad Hoc IAM platform Status and Metrics to Leadership
• Routine Administrative Management Tasks (Perf Management, PTO, Purchasing/renewals, etc...)
• Interacting with Program/Project managers on priorities and deliverables for large projects
• Track team progress against workload and shift priorities/work distribution as needed
• Assist OC and Technical teams in Triaging and troubleshooting major outages related to the IAM stack
• Prioritizing/assignment of Operational work

Availity culture and benefits:

• Availity is a certified “Great Place to Work”, a “Best Workplaces for Technology Companies”, a “Best Workplaces for Women” and a “Best Workplaces for Millennials”!
• Culture is important to us and there are many ways for you to make your mark here!
• We have several Diversity & Inclusion teams and various ways to engage with fellow Availity associates. “AvaiLadies”, “Beyond Black”, “HOLA”, “Availity Pride”, “VetAvaility” a Young Professionals Group and “She Can Code IT” a group for women in tech are some of the groups you can get involved in.
• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!
• We offer a competitive salary, bonus structure, generous HSA company contribution, healthcare, vision, dental benefits and a 401k match program that you can take advantage of on day one!
• We offer unlimited PTO for salaried associates + 9 paid holidays. Hourly associates start at 19 days of PTO and go up from there with all the same holiday benefits.
• Interested in wellness? We allow our associates to reimburse up to $250/year for gym memberships, participation in racing events, weight management programs, etc.
• Interested in furthering your education? We offer education reimbursement!
• Availity offers Paid Parental Leave for both moms and dads, both birth parents and adoptive parents.
• Want to work for an organization that gives back to the community? You’re at the right place! Availity partners with various organizations, both locally and nationally, to raise awareness, funds and morale as our staff members volunteer their time and funds to engage the organizations campaign.

Next steps:

After you apply, you will receive text/email messages thanking you for applying and then you will continue to receive more text/email messages alerting you as to where you are in the recruitment process.

Interview process:

• Recruiter resume review
• Recruiter video interview
• Manager video interview
• Team video interview

Availity is an equal opportunity employer and makes decisions in employment matters without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, gender expression, genetic information, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

Availity is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

NOTICE: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. When required by state law or federal regulation, Availity uses I-9, Employment Eligibility Verification in conjunction with E-Verify to determine employment eligibility. Learn more about E-Verify at http://www.dhs.gov/e-verify.

Click the links below to view Federal Employment Notices.

Family & Medical Leave Act Equal Employment Law Poster Pay Transparency Employee Polygraph Protection Act IER Right to Work Poster Important Notice about Employee Rights to Organize and Bargain Collectively with Their Employers