Manager II, Data Programs

About BlueLabs:

BlueLabs is a leading provider of analytics services and technology dedicated to helping our partners do the most good with their data. Our team of analysts, scientists, engineers, and strategists hail from diverse backgrounds yet share a passion for using data to solve the world’s greatest social and analytical challenges. Since our inception we’ve worked with more than 400 organizations ranging from government agencies, advocacy groups, unions, political campaigns, and international groups. In addition, we service an ever-expanding portfolio of commercial clients in the automotive, travel, CPG, entertainment, healthcare, media, and telecom industries. Along the way, we’ve developed some of the most innovative tools available in analytics, media optimization, reporting, and influencer outreach.

About the team:

The BlueLabs Civic Tech practice revolutionizes the way government agencies use data to reduce the friction between residents and the essential services they use. Our team develops deep expertise within the areas our clients care about most, then builds data programs that create impact at scale. We work closely with internal government innovation groups, and build on the analytics methodology pioneered in e-commerce, advocacy, politics, and consumer finance.

About the role:

This position reports to the Associate Director and is a hands-on program leader who will lead the functional area as part of a larger contract team. The ideal candidate will be comfortable working with disparate data and eager to drive analysis that leads to impactful outcomes. More than anything else, we’re looking for people who are excited by our mission, love to create, are honest about what they know, fascinated by what they don’t, and relish the opportunity to work with people who value the same. The portfolio of work includes exploratory research from federal data sets, analysis of consumer interactions with the program, and helping the agency understand where there is untapped demand.

In this position you will:

• Serve as a strategic leader on the use of data analytics to create positive feedback loops and drive strong product management for a consumer-facing web application used by Medicare beneficiaries. 
• Analyze Medicare data and use those analytical findings to drive actionable recommendations that improve the web product. 
• Analyze data about web product utilization, such as identifying areas for improvement within conversion funnels, identifying and distinguishing user cohorts, etc. 
• Develop short whitepapers, data visualizations, etc. to guide optimal organizational decision making at key moments.
• Define program-wide Key Performance Indicators (KPIs) and approaches for continually measuring them. 
• Identify opportunities for the program to decrease health inequities and effectively communicate with a diverse audience.
• Collaborate with stakeholders including engineers, product managers, designers, and healthcare experts to troubleshoot problems and proactively create solutions.
• Strive to support team excellence by developing high quality documentation.
• Work both independently and as part of a team to deliver accurate products on short deadlines.
• Such other reasonable tasks as may be assigned by management.

What we are seeking:

• Experience as a mentor or thought partner to your teammates, and leadership competencies in the following: empathy, active listening, coaching/feedback, integrity, decisiveness, and problem solving.
• The ability to apply a variety of skills: whether thinking strategically about how to develop an enduring process, digging deep into a complex data analysis, or putting yourself in the shoes of an end-user to answer a question they didn’t know they had - you’re comfortable thinking from a number of different perspectives.
• Advanced proficiency in one or more statistical programming languages (i.e. SQL, Python) to systematically solve problems, and interest in learning new tools and techniques.
• The ability to communicate with partner stakeholders, anticipate their questions, interface with technical and non-technical audiences, and maintain objectivity in how you approach their unique challenges.
• Passion in applying your skills to our social mission to problem-solve and collaborate within a cross-functional, client-facing team environment
• The ability to successfully attain and maintain a Federal Public Trust background investigation that our government clients require; this includes a requirement that the individual has U.S. Citizenship or U.S. residency for three of the past five years (36 of the past 60 months).  Resumes must indicate dates and locations for the past 5 years of experience. 

What We Offer:

BlueLabs offers a friendly work environment and competitive compensation and benefits package including:

• Salary: $95,000 - $105,000
• Premier health insurance plan
• 401K matching
• Unlimited vacation leave
• Paid sick, personal, and volunteer leave
• 13 paid holidays
• 15 weeks paid parental leave
• Professional development stipend & tuition reimbursement
• Employee Assistance Program (EAP)
• Supportive & collaborative culture 
• Flexible working hours
• Remote friendly (within the U.S.)
• And more! 

The salary range for candidates who meet the minimum posted qualifications reflects the Company’s good faith understanding and belief as to the wage range, and is accurate as of the date of this job posting.

To protect the health and safety of our workforce, as a company policy, BlueLabs strongly encourages all employees to be fully vaccinated against COVID-19 prior to beginning employment. BlueLabs adheres to all federal, state and local COVID-19 vaccination regulations. Except where prohibited by law, applicants who receive a conditional offer of employment will be required to produce proof of vaccination status prior to their first day of employment; if not the offer may be rescinded or employment terminated. BlueLabs will evaluate requests for reasonable accommodations for applicants unable to be vaccinated due to a religious belief, disability, pregnancy, or on an individualized basis in accordance with applicable laws.

At BlueLabs, we celebrate, support and thrive on differences. Not only do they benefit our services, products, and community, but most importantly, they are to the benefit of our team. Qualified people of all races, ethnicities, ages, sex, genders, sexual orientations, national origins, gender identities, marital status, religions, veterans statuses, disabilities and any other protected classes are strongly encouraged to apply. As an equal opportunity workplace and an affirmative action employer, BlueLabs is committed to creating an inclusive environment for all employees. BlueLabs endeavors to make reasonable accommodations to the known physical or mental limitations of qualified applicants with a disability unless the accommodation would impose an undue hardship on the operation of our business. If an applicant believes they require such assistance to complete the application or to participate in an interview, or has any questions or concerns, they should contact the Director, People Operations.  BlueLabs participates in E-verify. EEO is the Law.

Collection of Personal Information Notice:

As you are likely aware, by submitting your job application, you are submitting personal information to our company. We collect various categories of personal information, including identifiers, protected classifications, professional or employment related information and sensitive personal information. We may retain and use this information for up to three years, in order to come to a decision on whether or not you are a good fit for our company. We may also retain or use some of this information to comply with any requirements under law, or for purposes of defending ourselves in any litigation. We do not use this information for any other purpose, or share it with third parties, unless you become an employee. To learn more, or to see our fully Notice to Job Applicants, please click here.