Manager, Implementation Project Management

Paylocity is an equal opportunity employer.
There are jobs and then there are careers. Since 1997, Paylocity has been hiring talented people, giving them big challenges, and providing the right resources to help them succeed. Our award-winning culture ensures all employees feel truly welcome, appreciated, and free to be themselves. While other companies talk about it, we make it happen. Join Paylocity and launch your career!
We give our employees what they need to succeed, including great benefits and perks! We offer medical, dental, vision, life, disability, and a 401(k) match, as well as perks that support you, your family, and your finances. And if it's career development you desire, we provide that, too! At Paylocity, people matter most and have always been at the heart of our business.
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Position Overview
The Manager of Implementation Project Management is responsible to manage a team of Implementation Project Managers who are responsible for the successful implementation of Paylocity products for our customers. This Manager will cultivate solid relationships with key internal stakeholders and be seen as a trusted partner for successful launch of the Paylocity Product Suite. The Manager will assess resource needs and hire and manage the team responsible for launching our customers onto the Paylocity Suite. The ideal candidate will have experience leading and scaling a team, highly organized and detail oriented, and demonstrate strong collaborative and problem-solving skills. They will be resourceful and resilient and thrive in a fast-paced environment.
This role will significantly influence across functionary areas such as Payroll, Time, HR, Benefits and Tech Services. A key element of the role is identifying need and advocating for solutions.
Primary Responsibilities
The below represents the primary duties of the position, others may be assigned as needed. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hire, develop and lead a team of high performing Implementation Project Managers
• Coach team members on developing strategies for partnering with internal and external partners to ensure a timely and effective multi product implementation, and successful system handoff to our customers
• Responsible for the effective & efficient end-to-end customer implementation project management process specifically: development and improvement of implementation project management systems and documentation, escalation management and strategies to help the team meet their goals related to launch readiness and launch success
• Serve as the main point of contact for cross-functional communications, questions and issues related to launch, liaise cross-functionally to resolve issues, and identify process improvement opportunities and build and refine launch processes, tools and systems
• Manage operations on behalf of your team including recruiting, training, capacity and customer feedback, including requests for enhancements to our implementation process
• Monitor and analyze customer and team performance to make informed decisions about operational and procedural changes.
• Support customer-facing calls and escalations as needed to assist the team executing on launches
• Support Sales teams in the pre-sales process and assist in closing complex client sales
• Responsible for identifying client's system needs and pursuing development changes within the application
• Align team objectives to support the Paylocity Implementation strategy.
• Develop standard Project Management processes to ensure excellent communication, setting of expectations, adherence to timelines and overall success of projects.
• Ensure Project Managers meet all compliance requirements for Implementation projects.
• Serve as the main point of contact for cross-functional communications, questions and issues related to launch, liaise cross-functionally to resolve issues, and identify process improvement opportunities, and build and refine launch processes, tools and systems.
• Other duties as assigned.

Education and Experience

• 15+ yrs. of project management experience in a human capital management, payroll, or similar industry, preferably in a SaaS multi-client environment.
• 5+ yrs. of people leadership
• Experience working with large enterprise clients
• Has comprehensive understanding of the Paylocity Implementation process, or equivalent experience.
• Certification as a Project Management Professional (CAPM) is preferred.
• Capacity to think of new ways to tackle problems and streamline productivity.
• Strong commitment to excellence.
• Presentation, communication, and leadership skills.
• Demonstrated experience leading people and teams.
• Advanced knowledge of program and project management principles, practices, and tools.
• Sound, strategic thinker with a track record of demonstrating good judgement, strong business acumen, and executing plans with a sense of urgency
• Excellent analytical and problem-solving skills.
• Experience facilitating the creation of project metrics and establishing a method of tracking.

Paylocity is an equal opportunity employer.
Paylocity is committed to the full inclusion of all individuals. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. To request reasonable accommodation in the job application or interview process, please contact accessibili[email protected]
This role can be performed from any office in the US. The pay range for this position in Colorado is $97,245 - $143,130 /yr; however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position is eligible for an annual bonus and restricted stock unit grant based on individual performance in addition to a full range of benefits outlined here. This information is provided per the Colorado Equal Pay for Equal Work Act. Base pay information is based on market location. Applicants should apply via www.paylocity.com/careers.