Manager, Inflight Operations

Job Type

Full-time

Description

On April 28, 2021, Avelo took flight as America's first new airline in nearly 15 years - ushering in a new era of affordable, convenient, and reliable air travel. Founded and led by airline industry veteran, Andrew Levy, along with a team of world-class airline executives, we endeavored to build a different and better kind of airline with one mission in mind: "To inspire travel" and we've done so with industry-leading reliability and a caring Soul of Service. If you are looking for the opportunity to join a new and exciting airline that offers the chance to make your mark on aviation history, keep reading!

PURPOSE: The Manager, Inflight Operations will support the Flight Attendants and all aspects of the Operation within the base; inspiring the crewmembers to achieve operational and performance excellence. This is demonstrated by a culture of safety always and genuine caring, and promoting our company Purpose, Values, and Vision.

RESPONSIBILITIES:

• Responsible for performance and attendance records for flight attendants ensuring operational excellence and instilling an environment of caring.
• Participate in base meetings as Inflight representative.
• Decision maker FA coaching and counseling.
• On-time operational performance is achieved by supporting the Crews and being actively involved in the day-to-day activities.
• Professional relationships are developed with airport officials and the Company is represented in a positive manner in all interactions.
• Administrative aspects including but not limited to cost control, investigations, dispute resolution and reporting.
• Effective communication and coordination with all base Crewmembers (Airports, Flight Ops, Tech Ops) is achieved performing as "One Crew".
• Being a credible source of information for the flight attendants and act as their leader supporting company positions and building a level of trust and respect with the Flight Attendants.

Requirements

• Minimum of three (3) years of airline Inflight experience.
• Minimum of two (2) years of management experience, preferably in the airline industry.
• Must be able to attend and successfully complete FA initial training and maintain qualifications.
• Functional knowledge of Inflight operations and inter-departmental process flow
• Ability to influence and encourage Crewmembers.
• Effective organizational and planning skills.
• Ability to identify concerns or patterns and effectively problem solve.
• Communication and leadership skills to influence performance.
• Ability to motivate and develop Crewmembers to support performance, engagement, and growth.
• Sound decision making and judgment skills.
• Balancing and sequencing multiple objectives.
• Working under pressure while meeting deadlines.
• Ability to travel as needed to locations.
• Frequent standing, walking, sitting.

X-FACTORS:

• Prior flight attendant experience is preferred.

May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate. (e.g., emergencies, changes in workload, rush jobs, or technical developments)