Manager, Information Technology

Let’s keep things simple: we are an unbelievably talented, hard-working, and compassionate team driving towards a mission that impacts every single one of us - even you! 

Healthcare benefits are complex, underutilized and a mystery for most users. We’re removing that complexity. Now more than ever, employers are adding value to their employees’ benefits like telemedicine and mental health services. HealthJoy’s industry-changing tech platform consolidates those benefits into a simplified benefits experience, saving users time and money.  

With over $100M in fundraising to date, and the successful closing of our recent Series D, HealthJoy has garnered workplace awards for Inc.’s Fastest Growing Startups and Built In Chicago’s Best Places to Work while growing globally to nearly 400 team members. We’re continuing down the path of high growth and high impact, and this role is a key member of the Information Technology Team making that happen.

As an IT Manager, you will have an opportunity to lead a cross-functional team creating new experiences to deliver Joy to our members. You will own developing business solutions ensuring employees can do their job efficiently and effectively by leveraging technology solutions. You will lead a team using best fleet management and Infrastructure as Code practices to build a scalable Information Technology solution.

• Lead a talented team of IT specialists.
• Guide Technologists through planning, designing, engineering, delivery, and support, driving the day-to-day technical decisions within the service desk and cloud infrastructure space.
• Own and continually improve the throughput and stability of corporate services.
• Manage metrics for business services and team member performance.
• Recruit, grow, and retain top talent.
• Be the conduit between your team and business stakeholders.
• Plan projects and set timelines for delivering new and updated business services.
• Assist in day-to-day operations and escalations when needed.
• Lead the first tier of incident response and tickets to other organizational teams.
• Manage IT and conferencing equipment at headquarter locations.

• Bachelor’s degree in Computer Science, Information Systems, Security or equivalent experience.
• 7+ years of Information Technology.
• 3+ years of managing teams of technologists on-site and remote.
• Hands-on leadership experience going into the details for systems design, and support.
• Hands-on experience mentoring team members.
• Experience in leading technologists through technical impediments and business support.

HealthJoy is a remote-first workplace with nearly 400 team members globally.  We offer an enriching environment with processes and employee experiences built to support our non-centralized work team. 

We offer a robust package of employee perks and benefits including:

• Flexible PTO plan
• Healthcare benefits
• HSA contribution match
• Company sponsored short term and long term disability insurance 
• Employee stock options
• 401k with a matching employer contribution
• Paid parental leave
• The best benefit of all? We use our own product. As an employee, you can rely on HealthJoy to feel confident about your own healthcare decisions and get the most out of your unique benefits plan. 

EQUAL PAY STATEMENT

HealthJoy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or any other basis forbidden under federal, state, or local law.