Manager, Information Technology

Title: Manager, Information Technology

Summary:  Responsible for leading the Information Technology (IT) team by contributing to the development, oversight and execution of IT strategy for the studio.

Essential Duties and Responsibilities include the following:

• Provides technical direction that aligns IT strategy with studio goals and budgets.
• Oversee the creation and execution of IT road map.
• Recommends hardware and software technology as necessary.
• Provide annual hardware and software budgets to Finance.
• Manages IT employees.
• Ensures a consistently high quality of management on IT team.
• Ensures continuous growth for employees.
• Ensures that all support tickets are addressed within posted SLA.
• Manages hardware.
• Tracks hardware costs as necessary.
• Tracks hardware maintenance and purchase maintenance contracts as necessary.
• Provides budget estimates for hardware costs.
• Manages software licenses.
• Purchases licenses as necessary.
• Manages license servers as appropriate.
• Provides budget estimates for software licensing costs.
• Represents studio to PlayStation Studios (PSS) and Sony Interactive Entertainment (SIE).
• Acts as primary point of contact with PlayStation Studios IT.
• Ensures studio alignment with PSS and SIE IT and InfoSec policies.
• Ensures that all complaints and concerns related to inappropriate or unprofessional conduct in the workplace are addressed immediately to foster a safe work environment.
• Other duties may be assigned.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Supervisory Duties:  This job supervises the IT team across multiple locations and is responsible for carry out duties in accordance with the studio’s policies and applicable laws. Responsibilities include, but are not limited to, interviewing, hiring, and training of employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees and addressing any and all complaints and resolving problems.

Experience/Education:  Eight plus years of professional experience or training, or an equivalent amount of education and experience.

Mathematical Skills:  Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Language Skills:  Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Reasoning Ability:  Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

Other Skills:

• Well organized, detail oriented, self-motivated, team player, with strong project and time management skills.