Manager, Insights and Advisory

So Who is AVIA?

AVIAns – yes, that’s what we call ourselves – are curious people. That’s how we built a wealth of knowledge around digital transformation. We talk to all of our 60+ health systems and hundreds of digital health companies each month and we ask questions. We embed ourselves in the work. We ask more questions. Then we bring all of that intel to our partners to accelerate learning and meaningful action for you. 

Health systems that embrace digital as a key to transform their clinical, operational, and consumer-facing strategies stand to benefit from $400M in annual value versus those who stick with the status quo. 

AVIA advances digital transformation in healthcare through leading market intelligence, performance analytics, and advisory services that accelerate the operational, clinical, and consumer strategies deployed at health systems. With a national network of 60 health systems - comprising 500 hospitals - relationships with thousands of digital health companies, and more than a decade of digital health experience, AVIA de-risks, accelerates, and reduces the cost of digital transformation. 

Our health system membership help the health system leaders manage the steps of a holistic process of digital transformation through: 

- Stakeholder engagement and change readiness 

- Enterprise digital strategies and a strategic plan 

- Clear governance and operating models 

- An actionable roadmap 

AVIA Marketplace is where health systems select tech. On this platform, health systems can review and shortlist solutions that will help drive their enterprise strategies. Through AVIA Marketplace, we work with digital health companies to ensure they are meeting the needs of, and reaching, health systems that need their solutions. 

We are collaborative. Across AVIA and with our network of health systems, digital health companies, and industry partners, we are constantly connecting people. Want to know another health system leader who recently built a command center? Let us introduce you. Are you wondering how you should be thinking about Virtual Nursing or Generative AI? You aren’t the only one; we built Forums so our health system partners can get the value of the experts and peers in our network. 

We are committed to driving healthcare transformation. With deep experience within health systems and digital health companies, as well as backgrounds in health equity, care transformation, operations, and consumerism, we believe digital as the key enabler to health systems’ success in the future. 

AVIA is committed to infusing Diversity, Equity, Inclusion, and Belonging (DEIB) into our culture and our work. AVIA’s vision is to relentlessly build a more diverse, inclusive, and equitable community leading the country's digital healthcare transformation.

Position & Purpose Summary

Manager, Insights and Advisory Services, is a key part of the AVIA team; A dynamic and growing team that delivers strategic work that enables and accelerates digital health strategies and initiatives. 

This position will play a pivotal role with health systems by driving the integration of digital technologies and innovative solutions into clinical (i.e. nursing) and operational practices. This role’s expertise will be crucial in optimizing patient care, enhancing clinical processes, and improving overall healthcare outcomes.

The Manager, Insights and Advisory Services position will become a trusted partner to our members and clients combining your clinical expertise with a deep understanding of digital health technologies, collaborating with AVIANs, health system leaders to drive value to our members and clients.

This role will draw upon health system, clinical, and industry experience to manage teams/projects, lead quality thought provoking insights, and develop deliverables that solve our members' and clients’ biggest problems. 

Your Zone of Genius will be…

• Using your over 3-5 years experience in a health system or health care consulting role, you are equipped with the skills to navigate the cultural and organizational complexities of the healthcare industry, our members, and our clients. You are able to:
• Understand processes within health systems and have used this experience to create efficiencies in health systems via digital solutions
• Demonstrate experience in leadership in health services delivery in a particular domain, such as coding, revenue cycle, scheduling operations, call center, inpatient throughput, service line performance, remote patient monitoring, acute care, or ambulatory care
• Provide in-depth knowledge of healthcare technologies and digital solutions, including EHRs, CRM, telemedicine, and/or data analytics platforms

Qualifications:

• Master’s degree with a healthcare or technology focus (e.g. MBA, MHA, MPH, etc…)
• Ability to build coherent narratives through excellent written/verbal communications that drive decision-making and buy-in as clients and members move their organizations along the journey of digital transformation
• A passion for innovation and the ability to adapt to rapidly changing technology and healthcare trends
• Define project plans with appropriate dependencies and manages upward to balance risk while identify mitigation tactics
• Stellar analytical and critical thinking skills; ability to break complex problems down into component parts, prioritize their value, and deliver concise, actionable insight
• Balance multiple demands simultaneously, including independent ownership of project scopes including managing sub tasks to deliver independently 
• Maintain mentoring relationships with direct reports and peers, and supports individuals’ growth development as well as work product quality
• Consistently make well-informed decisions even under pressure, learns and adapts from outcomes
• Build enduring longitudinal relationships with members, clients, and solution company stakeholders, and builds a positive personal brand with leaders, peers, and clients as a “team player”
• Demonstrate excellent client management skills, embodying professionalism and competence in an ethos of service excellence when managing day-to-day interactions with health system and solution company executives
• Expertise in document, spreadsheet, and presentation tools such as Google and Microsoft Office tools suites, Tableau or other analytics tools

Preferred Qualifications:

• Familiarity with key innovation methods such as human-centered design
• PMP or similar certification
• LEAN six-sigma black belt

You're excited about AVIA and this opportunity because…

• You want to make an outsized investment of your time and talent in a growing company, and for that, be paid well, and enjoy great benefits.
• We are different. We are a successful, well-funded, fast-growing company that still prides itself on our start-up values...like agility and risk-taking and celebrating (big wins, our diversity, and simple pleasures, like National Chocolate Lovers Day). We have enough infrastructure that every day isn’t a fire drill. 
• We do work that matters—a lot—making exciting things happen in healthcare at a moment when exciting things really need to happen: creative destruction of failed systems and blossoming of more efficient alternatives that create better experiences and win-for-all outcomes.
• We are each allowed to be—expected to be! —creative daily.
• You’ve noticed—and appreciate—that we are genuinely committed to our Members and mission. It’s not just lip service to build a company.
• You think we seem like cool, committed, smart people. And with all due humility, yes, we really are. Passionate, practical, high-achieving and results-oriented, we also love to laugh, spitball big ideas, celebrate shared success, and share funny, embarrassing stories about our family members. 

We're excited about you because...

• We are parched for your Zone of Genius at this moment in our growth and development. 
• You have a bias to action, prize results over activity, value speed to market, and strive for efficiency. 
• You thrive in situations with big opportunities and limited direction. They bring out your best talents to create, solve, own, guide, drive and stretch yourself and others.
• You share our intense curiosity about the impact of technology on our world, and want to bring that lens to bear on making a significant positive difference. Even though your native language is systems and data, you understand that when it comes to health care, behind every trend line and data point is a real person, and n=1.

Benefits

- Health Care Plan (Medical, Dental & Vision)

- Retirement Plan (401k, IRA)

- Life Insurance (Basic, Voluntary & AD&D)

- Paid Time Off (Vacation, Sick & Public Holidays)

- Family Leave (Maternity, Paternity)

- Short Term & Long Term Disability

- Training & Development

- Work From Home

- Free Food & Snacks

- Wellness Resources

AVIA runs the nation’s leading network for health systems seeking to innovate and transform through digital strategy. The AVIA Innovator Network brings together action-oriented health systems to solve pressing challenges that are ripe for digital innovation. Network members collaborate on strategic initiatives like consumer engagement and post-discharge success. With AVIA’s rigorous process and the power of collaboration, members identify, deploy, and scale the best digital solutions to achieve financial and clinical impact. The result? Health systems accelerate their pace of transformation – moving faster with greater confidence. Learn more at aviahealthinnovation.com. Follow us on LinkedIn and Twitter.

AVIA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.