Manager, Insights - Entertainment

At Riot, we work every day to make it better to be a player. But being a player doesn't stop at the end of a game anymore. As the gaming landscape continues to collide with entertainment, we're building a new team to bring Riot's IPs to players around the world through music and live events, and invite new audiences into the fold. The Global Music and Events team will acquire and develop original music, and create virtual and live IP experiences that deepen players' and fans' connections to the universe we've created to build a next-generation, global entertainment company with gaming at the center.

As Manager, Insights, you will support our ambitious efforts as a senior level research and analytics professional by partnering closely with creative leadership, providing the insights that drive product strategy and development. The work will span research, strategy, and data analysis to develop a best-in-class program to grow Riot’s worldwide music and events presence. You will develop a knowledge of the Riot Games’ audience, their motivations, their media usage behaviors and preferences that will deepen our understanding of how to connect with players and fans. This role will report to the Sr. Director, Insights.

• Set a roadmap for development of required audience insights, partnering on prioritization with creative/product leadership and fellow insights and strategy professionals

• Partner with analysts, data scientists, and business intelligence teams to build reporting capabilities across a suite of distribution platforms

• Manage 3rd party research vendor projects, timelines, and budget; incorporate findings into business plans

• Identify and accurately size target audiences for products through custom work and usage of syndicated data early in product development

• Collaborate closely with strategic finance to set business goals; develop a strategy for reporting and performance measurement against desired outcomes

• Develop a strategy for use of social analytics and listening tools to obtain insights around audience motivation and sentiment

• Lead a small team of researchers/analysts; support the growth and development of junior team members in their craft

• 6+ years experience in analytics, research, consumer insights, business strategy, or related experience

• 2+ years directly managing a team

• Professional experience implementing quantitative and qualitative research methods, including focus groups, survey design and fielding, data analysis, and presentation of findings

• Experience working with and deriving insights from syndicated data platforms such as YouGov, NPD, Nielsen, or similar

• Experience building reporting tools, developing visualizations from large datasets (e.g. Tableau)

• Experience in the music or live events industry

• Experience in SQL or a scripting language

• Experience building dashboards, reporting tools, and revenue models

For this role, you'll find success through craft expertise, a collaborative spirit, and choices that focus on your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position!

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.