Manager, MQ Inbound Operations

Job Details

Job Location

Freight Forwarding San Diego - San Diego, CA

Position Type

Full Time

Education Level

4 Year Degree

Travel Percentage

Rarely

Job Shift

1st

Job Category

Freight Forwarding

Description

About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer's products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers' needs by utilizing the latest information systems and advanced technologies.

Summary

The purpose of this position is to oversee all inbound operation raw material shipments from point of origin to the destination point to meet customer requirements while aligning with Glovis standards and Hyundai Translead's expectations. Operationally, this requires the integration of information, carrier selection, material handling, and BPO (business process outsourcing) management.

Responsibilities

• As Manager, the individual will be functioning as backup and support for (Inbound HoT)
  • Responsible for planning & supervising all inbound deliveries to end user
  • Supervise all inbound staff for daily performance of intermodal, OTR and Ocean product
  • Responsibility to handle MRB (inbound claims) gather, review, analyze potential claims
  • Main person in charge for generating / monitoring KPI performance on weekly / monthly ( periodic ) basis
  • Person in charge for formulating inbound SOP under guidance of HoD & HoT
  • Assist with onboarding of new carriers for the TMS roll out
  • Manage drayage detention reduction program to reduce overall detention costs via monitoring carrier performance
  • Support with all data reconciliation with proprietary systems such as TMS
  • Manage carriers to minimize in-transit damages and reduce usage of more expensive carriers
  • Analyze and identify opportunities to save freight costs in the supply chain process
  • Relies on extensive degree of experience and judgement to plan and accomplish departmental goals
  • Lead & direct work of others engaged in executing organizational functions properly
• Oversee daily handling of internal and domestic inbound and shipments
  • Daily monitoring of track, trace to analyze inbound shipment efficiencies
  • Assist in development of delivery plans/forecasting
  • Prepare monthly reports regarding the amount of damage claims, costs to HT, and recovered amounts from damages.
  • Communicate and facilitate with customers complaints to escalate or resolve issues
  • Perform internal functions to assist other departments in order to review and resolve discrepancies and perform root cause analysis and establish corrective actions to avoid repetitive occurrences

Compensation Range

• $87,000-$108,000/Annually

Benefits of working at Hyundai GLOVIS America Inc.

• Medical Insurance
• Vision Insurance
• Dental Insurance
• Health Care & Dependent Care Flexible Spending Accounts (FSA)
• Basic Life and AD&D as well as Short-Term & Long-Term Disability
• Paid Vacation, Holidays, and Sick leave
• Pet Insurance
• Hospital and Critical Illness Insurance
• Wellness Program and Gym Reimbursement*
• 401(k) with Generous Matching
• Referral Bonuses*
• Auto Allowance*
• Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
• Discretionary Bonuses*
• Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Qualifications

Skills

• Strong Verbal and Written Communication Skills Required
• Proficient PC skills - Word, Excel, PowerPoint, Outlook, database management system Required
• Experience with training and mentoring new employees Required
• Excellent organizational and time-management skills Required
• Experience OCEAN / Vessel / Import Operations Required

Education & Experience

• Bachelors Degree Required
• Five (5) Years of Experience in Logistics, Supply Chain, or Ocean Imports Required
• 4-7 Years of Supervisory Experience Required

Physical Requirements

• Ability to sit in front of a desk and/or in front of the computer for long periods
• Repetitive use of hand/grasping product, writing, and typing
• Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Typical office environment with low-level noise exposure
• This position is located in the San Diego, CA office
• Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.