Manager of Audit & Risk Governance

The Audit & Risk Governance team is responsible for maintaining an effective governance and control framework for Beyond Finance aligned to industry best practice and regulatory expectations. We provide guidance, oversight and challenge to the first line of defense (1LoD) on Beyond’s implementation of its risk management framework. We work with 1LoD to implement risk management remediation and consistent application of the enterprise risk framework. We ensure audit and risk management information, analysis and reporting are accurate, timely and fit for purpose.

Expected ‘house’ style and team approach

• We achieve cultural, consistent, commercial compliance - striving for regulatory risk management as a competitive advantage
• We have a strong back (we build trust, confidence, structure, stability, we challenge) with a soft front (we are friendly, engaging, patient, positive)
• If we build it, they will come - we are visible, helpful, make our interactions a positive experience
• We are on the field, not in the stands - being at the heart of the action, sleeves rolled up, have ‘muddy boots’

• We work smarter and are solution driven - it's easy to over complicate, harder to simplify but simplicity is sustainable and scalable; our goal is to help provide as clear, simple and timely a solution as possible
• We understand that data, technology and innovation underpin successful, evidence based compliance but the face of compliance still has to be human

Essential Duties and Responsibilities

As Manager, Audit & Risk Governance you will maintain effective dialogue with a wide range of senior stakeholders across the organization to deliver focused continuous improvement to audit and risk management practices, as well as ensuring high quality routine and regular risk reporting and analysis.  Your responsibilities will include, but are not limited to the following:

• Managing successful relationships: up to Director-level within the organization, promoting a compliance and risk aware culture and ensuring key external stakeholders have confidence in how we are meeting our audit and regulatory requirements.
• Engage with management and staff in a consultative business-partner capacity on all matters relating to risk.
• Working with the Team to identify and deliver risk related requirements in a consistent and timely manner.
• Providing advice and guidance: on enterprise risk management, audits, governance, systems and controls.
• Support 1LOD risk owners in identification, assessment and management of risks and key risk indicators for the organization
• Recommend improvements, modifications, and new procedures to mitigate risk and address inadequate or weak controls.
• Risk Assessments and RCSAs: analyze and document risk assessments for reporting to various governance forums
• ensuring all Management Information is targeted, informative, relevant and timely
• escalate any significant changes to the risk profile and control environment to the CCO for reporting and action
• ISO27001 and other external certifications: manage and support external certification processes and ongoing reviews, enabling us to show customers and stakeholders our commitment to best practice standards
• Training and awareness: embody a strong risk culture by working to embed risk performance metrics and provide robust risk training
• Documentation and record keeping: implementing and embedding risk and compliance documentation processes and procedures.  Working with key stakeholders to ensure that new and existing practices, policies, procedures, and training operate as effective controls to mitigate enterprise wide risk
• Compliance technology: identifying, implementing and embedding ‘smart’ and effective compliance technology solutions to assist Beyond in managing, monitoring and reporting of enterprise risks to ensure compliance with regulatory standards and industry best practice

Key Knowledge, Skills and Experience

• Team player with influencing skills and the resilience to cope with managers at all levels of business
• Help people understand how their work contributes to broader business objectives
• Good understanding of audit standards and expectations
• Break down communication barriers between teams and departments
• Experience regarding risk management frameworks, ISO standards, consumer regulatory compliance, compliance technology solutions, and business understanding of consumer financial services
• Professional experience in internal audit, enterprise risk programs, compliance, operations or project management, or other relevant experience
• Knowledge of the FS industry and in particular how great customer journeys and communications impacts customer comprehension and experiences
• Detailed knowledge of our target customers (their needs, behaviors, instincts and experiential requirements), customer journey (touchpoints, experiences and points of potential risk/customer harm) and customer communications (outcomes focused)
• Detailed knowledge of operational processes and the impact these have in a service environment as well as the restrictions and guidelines applied in regulated financial services industries
• Experience in risk management and control environments
• Experience in third party risk management