Manager of Nightlife - Pinky Ring - Bellagio

Become one of the stars behind The SHOW and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

PRIMARY PURPOSE:

The primary purpose of the Events & Nightlife Host Manager is to develop, and implement the internal and external sales strategies, programs, and communication for the venue. All duties are to be performed in accordance with MGM Resorts policies, practices and procedures.

PRINCIPAL DUTIES & RESPONSIBLITES:

• Assists in coordinating the overall hiring, training, and be managing sales and marketing team while working closely with marketing, promotions and social media departments to execute a multitude of promotions, marketing, and contest offers to promote sales. The planning and development of these programs will be an ongoing and ever-changing process to test what works best given the multitude of relevant factors regarding food and beverage promotions.
• Monitor trends for cutting edge offers that are unique, new and appropriate for each venue while choosing the most effective sales and marketing offers relevant to competing venues.
• Responsible for ensuring team meets exemplary customer service standards when dealing with guests purchasing inside venue.
• Interview, hire, train and manage hosts and host team while creating and managing a team who can communicate and work well together by utilizing interpersonal skills that connect with a range of people inside and outside of the organization.
• Monitor website, systems and employee's social feeds for all event and pricing updates, availability and messaging while managing all, seating charts and communicates effectively in a timely manner to guests and employees on availability and minimums.
• Communicate with executives in creating a long-term sales plan for the development of existing and future customer databases, weekly reports with superiors and subordinates while maintaining and promoting a friendly atmosphere for customers and staff.
• Responsible for distributing venue information internally to all MGM related departments in advance of all events and promotions while working closely with sales & marketing hosts to mentor, coach and develop them while increasing their sales and generating venue revenue.
• Responsible for front door set up and break down on daily/nightly basis, venue supplied materials including but not limited to: radios & earpieces, podiums, equipment, stanchions & ropes, computers, printers, iPad or similar.
• Oversight of sales & marketing comps, specials, drink tickets, wristbands, flyers and promotional passes, which contributes to almost half of overall venue sales/revenue.
• Manage and attend all applicable trainings, meetings, pre-shifts, check-ins, outreach, promotions with full knowledge of operating hours, staffing, menu selections and pricing, venue availability and is responsible for the hosts knowledge of the same.
• Sets sales & marketing employee schedules which includes but is not limited to: check ins, office time, meetings, visitations, outreach, work shifts, social media, phone shifts in a timely and efficient manner, follows up with all while constantly reviewing table and guest list reservations updating management and reviews and approves commissions and bonuses for team.
• Manage the Human Resources responsibilities for assigned department(s) to include: creating a work environment that promotes teamwork, performance feedback, recognition, mutual respect and employee satisfaction; quality hiring, training and succession planning processes that encompass the company's diversity commitment; adherence to the company's status quo third party representation philosophy; compliance with company policies, legal requirements and collective bargaining agreements.

MINIMUM REQUIREMENTS:

• Bachelor's Degree in business or related field or equivalent education and work experience in Food & Beverage/Nightlife.
• At least 2 years of previous work experience as a General Manager in the hospitality industry; preferably in a high-volume entertainment venue/nightlife