Manager of Program Support

• Acts as an advocate to raise the awareness of the needs of children. Understands mandate to protect children. Commits to and prioritizes child protection considerations in all decision-making, tasks and activities across the ministry. Abides by all behavioral expectations in Compassion’s Statement of Commitment to Child Protection and Code of Conduct. Reports any concerns of abuse, neglect or exploitation of children through Compassion’s internal reporting process and appropriately supports responses to incidents if they occur.
• Provides leadership and development to direct reports. Works with staff to foster an environment of professional growth, in alignment with compassion’s strategies and objectives. Consult with peer management and senior leaders to successfully align departmental resources and priorities across Compassion.
• Contributes to or prepares and administers the annual budget and departmental expenses, ensuring accountability for on-time completion of deliverables based on department objectives, SLAs, and other Compassion standards, ensuring compliance with regulatory and board policies.
• Selects, manages and develops assigned staff, establishing goals and objectives, coaching and managing performance, including discipline, motivation, and annual reviews; supports continuous learning and development that enhances individual performance and organizational capability.
• Leads direct reports and their assigned staff to be an effective part of partner facing teams. Builds the capacity of assigned staff to support the local partners. Collaborates with peer managers to address issues and improve the effectiveness of local partners facing teams. Makes their team’s work and plans visible to other teams or departments.
• Empower staff to respond to local partners needs, prioritize work, and make choices that result in better relationships and more effective program designs. Models a culture of continuous improvement through learning that leads to greater program effectiveness.
• Ensures that partnership facilitators are provided with various child development expertise. Also ensures that training staff are consulted to identify training needs and that they get the subject matter expert information necessary to develop curriculum. Consults on and monitors overall development interventions and drives improvement program implementation.
• Champions assigned staff plans for capacity-building and strategy and creating child/youth engagement activities. Ensures developing and implementing major innovations and sharing the best practice of child/youth activities, coordinating with partner ministries, and equipping community leaders for child/youth development transformation in their communities. Guides strategy development with key stakeholders such as partnership facilitators and implementing church partners.
• Leads professionals as they provide comprehensive consulting on, develop, and support the implementation of holistic child development programs and interventions. Provides consulting on assigned initiatives; and analyzes reports to support partnership facilitators in improving program initiatives and interventions at facilitating local partners.
• Manages professionals that facilitate development and implementation of resource components to achieve specific ministry strategies and plans. Champions major proposals and prioritization plans to acquire and effectively deploy resources to partners. Able to manage quality deliverables of the support specialists on the team.
• Provides information to country management and other decision-makers to ensure appropriate resources are allocated as required to effectively administer rollout, implementation and maintenance major interventions. Leads professionals who ensure proposals, reports, and other documentation are accurate, complete and delivered to appropriate stakeholders.
• Leads and models child protection prevention standards. Ensures staff and key stakeholders understand the child protection implications of existing and proposed programs, processes and interventions. Uses child protection related risk assessment, national/sub-national data and other evidence to identify and mitigate the potential for harm and inform abuse prevention and response activities. Supports the development and implementation of national child protection strategy.  Supports timely reporting of abuse allegations into Compassion’s case management system in accordance with expected standards and appropriate, prompt intervention in child protection allegations and concerns.

• Accountable for supporting, upholding, and engaging in Compassion's core "Cultural Behaviors" in all internal and external communication and relationships.

Education

Experience