Manager of Sales Development

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, ReadyAPI, Zephyr and more are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Lyft, Microsoft, JetBlue and BMW.  

We’re looking for a talented Manager of Sales Development to lead a team of 8-10 SDRs out of our global headquarters in Somerville, MA. SmartBear is all about promoting sales reps from within – so this role is crucial in helping develop our next generation of Account Executives. Your SDRs will be tasked with generating a strong top-of-funnel pipeline by setting qualified meetings for the sales team. We’re looking for someone with strong coaching skills who is passionate about helping launch the careers of their SDRs.

Responsibilities

• Manage day-to-day operations of your team of SDRs to meet & exceed daily, monthly, and quarterly KPIs and business objectives.
• Train and coach SDRs on sales fundamentals, phone techniques, email/LinkedIn best practices, and career development.
• Work cross-functionally with Sales Leadership, Sales Enablement and Marketing to strategize around inbound and outbound campaigns.
• Involved in all phases of interviewing, hiring, and onboarding process.

Qualifications

• 3+ years in tech sales
• 1-2 years of Management or Team Lead experience
• Strong knowledge of tools like Salesforce, Outreach, ZoomInfo, Gong, LinkedIn Sales Navigator, and 6Sense
• Excellent coaching and leadership skills
• Strong organization and time management skills
• Coachable and hungry to learn

About SmartBear

SmartBear is a market-leading, visionary technology company that has helped the world’s most recognized companies develop the world’s best applications. We’ve played a role in the ride you ordered, the banking app you used, the item you posted for auction, and the flight you just purchased. Located in bustling Assembly Square, the SmartBear Somerville office comes equipped with a fully stocked kitchen filled with snacks, cold brew, and kombucha on tap.
SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.