Manager Of Segment Operations

Company Description

For over 100 years, BlueScope continues to build on our reputation of quality brands and products, leading technology and a customer-first spirit. Through our global brands, we are one of the largest manufacturers of building solutions in the world. Our diverse, bright and inspired workforce is committed to bettering the communities we serve through breakthrough thinking and innovations. Your goals, ideas and perspective can help shape our future – we look forward to hearing them!

Job Description

The Manager, Segment Operations supervises and drives the development of a high-performance work team focused on fulfillment of Commercial Segment initiative deliverables. The Manager establishes a culture of continuous improvement in process flow resulting in lower cost to serve and reducing average processing time. They support relationships and processes across BBNA and Brand functional departments. The Manager, Segment Operations ensures project management and design services meet or exceed initiative objectives and customer expectations throughout the life of initiative projects and continuously evaluates for improvement. The Manager works closely to evaluate and develop future segment initiatives as well as collaborates to communicate and share learnings across segments and brands

• Continuously evaluate initiative process flow from order to delivery for continuous improvement
• Staff, manage, and develop team of service and design direct reports
• Manage and maintain backlog order management data for monthly and quarterly forecasts
• Contribute to development of new segment initiatives
• Problem solve field issues, resolve claims and manage change orders
• Perform project reviews and attend backlog and claims meetings
• Perform business audits to ensure accuracy of order entry and fully understand scope of work
• Establish and monitor milestone dates and communicate schedule to customers

Qualifications

Minimum:

• Associate or 2-year technical degree
• 6 years of relevant work experience
• 3 years’ experience in the structural steel building industry or equivalent experience.

Preferred:

• Bachelor degree in a related field
• 8+ years of relevant work experience
• 4+ years PEMB experience
• Experience in a leadership role

Additional Information

The preceding job responsibilities and tasks were designed to indicate the general nature and level of work performed by associates in this job. It is not designed to contain or be interpreted as a comprehensive inventory of all job duties and responsibilities required of associates assigned to this job. Associates may be required to perform other duties as assigned. Additional job competencies, individual goals, and performance measurements are set at the department level.

The benefits are just as rewarding as the work at BlueScope. To support our goal, we offer a total compensation plan and an outstanding benefits package that includes health insurance, life insurance, short and long term disability, paid time off, and retirement. 

EEO Employer/M/F/Disabled/Protected Veteran

BlueScope is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status, as a protected veteran, among other things, or status as a qualified individual with disability. 

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