Manager Outbound Sales Development

• Own the outbound engine: Define and drive the strategy execution and continuous improvement of outbound pipeline generation.
• Exceed pipeline targets: Consistently deliver strong SQL meeting and conversion performance with high-quality output.
• Sharpen outbound execution: Review cold calls emails and cadences to refine talk tracks personalization sequencing and objection handling.
• Improve conversion: Identify funnel gaps diagnose root causes and implement changes that increase meeting quality and downstream pipeline conversion.
• Competitive positioning: Train the team to position Square's integrated ecosystem as the modern efficient high-value alternative in the market.
• Forecasting & reporting: Own pipeline forecasting and deliver clear data-backed insights to Sales leadership.
• Territory and ICP alignment: Collaborate across Sales Marketing and Sales Ops to refine ICP prioritize accounts and optimize outbound coverage.
• Experiment & scale: Test new messaging channels and tactics. Operationalize what works; eliminate what doesn't.

• Develop elite outbound talent: Coach and mentor BDRs across call execution active listening objection handling and qualification discipline.
• Build a performance culture: Create a metrics-driven environment grounded in accountability consistency and continuous improvement.
• Operational excellence: Implement scalable onboarding coaching frameworks and performance management systems that support rapid growth.
• Cross-functional alignment: Partner closely with Sales Enablement and Marketing to ensure outbound campaigns and plays land with precision.
• Data-driven management: Use Salesforce Outreach and analytics tools to inspect activity monitor conversion trends and drive targeted coaching.

• 3+ years in Sales Development Business Development or outbound sales including 1+ year in a leadership or coaching capacity.
• Proven track record of leading high-performing teams that exceed outbound pipeline targets.
• Deep expertise in outbound motions-cold calling sequencing messaging objection handling and multi-channel outreach.
• Demonstrated ability to build coach and scale high-output teams that operate with urgency and discipline.
• A data-first mindset with strong forecasting operational rigor and process-management skills.
• Exceptional communication and leadership presence-you set clear expectations rally teams and drive results

What We Do

Since we opened our doors in 2009 the world of commerce has evolved immensely and so has Square. After enabling anyone to take payments and never miss a sale we saw sellers stymied by disparate outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated omnichannel solutions – to help sellers sell online manage inventory offer buy now pay later functionality through Afterpay book appointments engage loyal buyers and hire and pay staff. Across it all we’ve embedded financial services tools at the point of sale so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth enabling sellers to capture the next generation shopper increase order sizes and compete at a larger scale. Today we are a partner to sellers of all sizes – large enterprise-scale businesses with complex operations sellers just starting as well as merchants who began selling with Square and have grown larger over time. As our sellers grow so do our solutions. There is a massive opportunity in front of us. We’re building a significant meaningful and lasting business and we are helping sellers worldwide do the same.

Why Work With Us

We’re working to find new and better ways to help businesses succeed and we’re looking for people like you to help shape tomorrow at Square.

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